Avis (956)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
7 novembre 2017

Just installed and still evaluating, but... works great so far! It took very little effort to install and set up. For the one small customization we needed to make, support was amazingly quick to respond and helped to get us where we wanted to be by the next day.

Equipesport
États-Unis
1 jour d’utilisation de l’application
12 octobre 2016

First off, the support is phenomenal! I have never come across an app developer willing to help to the extent that Cross-Sell does.

The app is extremely well thought out. The dashboard and user interface is very intuitive. was up and running very quickly and I feel that the Cross-Sell app gives a highly polished look and feel to the site. Cross-Sell truly makes the eCommerce experience feel big league.

The Sensible Mama
États-Unis
1 jour d’utilisation de l’application
12 février 2015

So far so good, there's a few things that need to be looked into but Steve was extremely helpful in setting up the app on our site and more than accommodating in making the app fit with our theme!

Laural Home
États-Unis
Environ un mois d’utilisation de l’application
26 juin 2017

Fantastic set-up service - it was all set up for me very quickly with great communication from Stuart - and on a Sunday evening too! Impressive. Thanks again for all your help. I look forward to using the app.

Angel Dove
Royaume-Uni
1 jour d’utilisation de l’application
7 juillet 2018

I will not use the app, very complex installation. I request cancellation.

Pet Ajuda Pet
Brésil
Environ un mois d’utilisation de l’application
8 août 2017

Excellent service and very easy to use. Cross-sell help us to integrate this app to our website and they did a wonderful job.

Rustics For Less
États-Unis
1 jour d’utilisation de l’application
12 août 2021

Amazing customer service by Petra, so, so impressed! I put out an email asking for assistance, fully expecting not to hear anything for days, however i got a reply within 2 minutes. Petra has been amazing since and got the product to exactly how we need it!

Woven
Royaume-Uni
Environ 23 heures d’utilisation de l’application
Cross Sell a répondu 12 août 2021

Thank you so much for your review, it really made my day :)

We always try to be as fast as possible and make your expectations possible. Please do not hesitate to reach out to us whenever you have a question.

Kind regards,
Petra

28 avril 2022

I trawled the internet and added and removed several apps before I came across this one. I wanted a simple solution for a simple requirement- link matching items and make it clear to my customers that the item they were viewing was part of a bigger collection. Until I came across this app it seemed there wasn't a straightforward solution that I could install and manage myself, without having to send emails back and forth and attempt to connect to zoom calls with developers who had terrible internet and were unable to walk me through the process as I was unable to grasp it alone. Time is money and I am very impatient and I needed an app that was quick to set up so I couuld move on to the next task on my neverending to do list! This app seems to be exactly what I am looking for. Easy to install, fast, clear and straightforward responses from the developers who were only too pleased to help (nothing worse than needing help from a developer who makes it clear they have better things to do than answer basic questions!) I would 100% recommend this app, especially if you are a complete technophobe like I am!

Big Little Bedrooms
Royaume-Uni
Environ 22 heures d’utilisation de l’application
Cross Sell a répondu 1 mai 2022

We're so glad that you decided to give us a try, and that you're loving our app 😊! Feel free to reach out to us any time for assistance!

10 janvier 2023

I installed this app as it was recommended to us by another app. Unfortunately the support for the app is very slow and I am getting only 1 reply every 24 hours if I am lucky.

Its been nearly a month since we installed the app and we are still yet to have a working feature which we are paying for.

It could potentially be a good app, however I can't comment as I can not get any help from there team to actually get this up and running in our store.

They also have a live chat feature within the app, however there is never anyone on the live chat and you are advised to send emails.

Don't install this app unless you are willing to wait over a month for support if it doesn't work when first installing.

Yoga Studio Store
Royaume-Uni
25 jours d’utilisation de l’application
Cross Sell a répondu 10 janvier 2023

Hey there, we do apologize for the experience that you've been having with us recently 😔. Our support has been down due to the holidays and some changes that we are going through. We are aware of these delays, and we are working on optimizing our support and services.

We will get in touch with you and arrange a call so that we can work in real time on features you wish to implement, as well as answering all your questions.

25 mars 2017

Great product, great service. Emphasis on the latter as this app has one of the best customer services I've experienced on Shopify. Very quick, very helpful.

Spotlight Men
Royaume-Uni
Environ 16 heures d’utilisation de l’application