Upsell & Cross Sell by SSC

Well you certainly can't complain about the service. I was having trouble getting it to work in the cart page and sent off a note. I got a replay straight away that it was going to be looked at and within 24 hours it was all working and so we're very happy/impressed. We don't know if it will increase sales but we think it should. I guess we'll see.

Firstly, the app does what it says it would do. and is quiet user friendly to use. Looks great as well.
Support however is a bit delayed, had to sent out multiple emails. But they finally acme through.
Overall - Recommended.

Easy to use to an extent, a lot of work to begin with but I imagine topping up will be easier. Great app, looks fantastic on the website and the guys were very helpful in getting us the right look. Looking forward to seeing the results!

**Update** - I've updated the review from 2 stars to 4. I can't give a 5 yet, as I really haven't had time to see results. I was contacted almost immediately after I posted my original review, and the issue was resolved.

I installed the app last week. I have added them as a user to finish the code install(s). I am almost through my free trial period, and haven't even been able to use it. Actually, it may be ready, but I have received no communication since the request to add them. I have no idea what is going on, and I'm pretty dissatisfied with their customer service/response.

Hopefully, I can update this review soon.

App is good for basic cross-selling and support was second to none. Stuart responded to me quickly and solved just about every issue I had as quickly as possible. I had these up on the site in 10 minutes.

It works! But the interface to assign relationships is painfully clunky and badly needs some rethinking. Very difficult to just visualize what's been set up and what hasn't. If we were larger than we are (more product groups) - we're about 250 products excl. variants - I can't imagine how I could keep this thing up to date. We recently migrated from Nexternal which let us hand pick every relationship for every product which was absolutely awesome but an awful lot of work, so I really appreciate the ability to group similar products rather than only to be able to assign individual products. But by the same token.... maintainability will be a challenge without a better interface.