리뷰 (956)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2019년 6월 18일

Excellent customer service. Josh is very quick to respond to queries and went above and beyond in accommodating us. Thanks!

The Black Seed Co
오스트레일리아
앱 사용 기간 대략 14시간
2020년 4월 1일

The App is good. It is like the description. Just be careful when you receive the new custom template from the Team that all your other apps are synchronized.

Lightglaze™
룩셈부르크
앱 사용 기간 16일
답글 Cross Sell개 2020년 4월 1일

Thanks for the kind review! Anything we could have done better? Also, not sure what you mean by "custom template" :) Our app only uses one file, and most modifications happen outside it. Not sure what problems you might have had but more than happy to look into them. Cheers!

2020년 11월 24일

Extremely unhappy with the customer service. I specifically asked not to add the app to the current published theme but they went ahead and did so. When I asked to remove the code from the current theme and add it to another duplicate theme, they completely stopped responding to me. I emailed 3x within the span of a week and no response.

Sonage Skincare
미국
앱 사용 기간 11일
답글 Cross Sell개 2020년 12월 14일

Thank you for the feedback, we are very sorry you have had a negative experience. Unfortunately, as we already explained, your emails ended up in a spam folder. We immediately corrected this issue after seeing your review and this should never happen again. If you would like to reinstall our app, we will be happy to help you. Our sincere apologies for any inconvenience.

2021년 5월 3일

reached out to support twice and they ignored my messages. I gave them plenty of time to respond but I never got one.

Fc Sports
미국
앱 사용 기간 10일
답글 Cross Sell개 2021년 5월 3일

Hello,

I am very sorry you never received our email, but we reply within 24 hours. I see you sent us only one email on the 24th of April and I personally replied with the issue fixed on the 25th of April.

Can you please double check your inbox? Reply was sent to uniforms@fcsoccer.club and the email was never opened.

Kind regards,
Petra

2018년 1월 10일에 편집됨

**Update** - I've updated the review from 2 stars to 4. I can't give a 5 yet, as I really haven't had time to see results. I was contacted almost immediately after I posted my original review, and the issue was resolved.

I installed the app last week. I have added them as a user to finish the code install(s). I am almost through my free trial period, and haven't even been able to use it. Actually, it may be ready, but I have received no communication since the request to add them. I have no idea what is going on, and I'm pretty dissatisfied with their customer service/response.

Hopefully, I can update this review soon.

Smoky Mountain Beard Co
미국
앱 사용 기간 9일
2017년 1월 6일

This app is very easy to use and the customer support is exceptional. The people behind it are very happy to help with any questions and the free setup service is wonderful. Highly recommended!

hypnosisaudio.com

Hypnosis Audio Download
영국
앱 사용 기간 대략 7시간
2017년 6월 29일

UI is super easy to navigate and great customer service.

Success Freedom
미국
앱 사용 기간 대략 7시간
2021년 2월 19일

I used this app to link lingerie products of the same set. Worked perfectly. Then I ran into some complex problems, emailed the team, they replied within minutes and solved everything perfectly. This is flawless support - full recommendation from my side!

from-marion-with.love
독일
앱 사용 기간 대략 6시간
답글 Cross Sell개 2021년 3월 1일

Thank you for your review, we really appreciate it!
Please feel free to reach out to us anytime, we are always happy to help.

2021년 4월 27일에 편집됨

First Review: Totally Fake app on Shopify. There is 14 day free trial mentioned on the Shopify app store description. But actually there is no free trial at all. As soon as I downloaded the app, it redirected me to the Shopify billing and charged me $19.99. Please guys don't download this and get cheated. I am contacting them for refund Review 2: I contacted them for refund but still instead of refunding me they sent an email saying they have a 14 day free trial and you will not be charged if you uninstall before trial period is over. Then how the hell I am charged $19.99? Do u even have an answer for this. Mindless People Review 3: This is the first time I downloaded your app and I was charged immediately after I downloaded. Don't try to play games and refund my money now

Meghvi
인도
앱 사용 기간 7일
답글 Cross Sell개 2021년 4월 26일

Hello Meghvi,

we appreciate your feedback, however, we do offer 14 days trial period. If you uninstall our app before your trial period is over, you won't be charged and no charges are applied before the trial period is over.
You have been installed our app in October 2020 and now you installed us again, therefore you are not eligible for the free trial plan. We are not playing any games, we are just trying to explain why you were charged - because you already had your free trial plan. I am very sorry again, but we keep track of our customers and uninstalls.
In any case, I have credited you $19.99.

Please note, all the billing is handled by Shopify, if you would like to request a refund, please reach out to them.

Please let me know if you have any questions, I will be happy to help you.

Kind regards,
Petra from Cross Sell

2017년 8월 28일

Cross-Sell has been extremely helpful, easy to install, easier to deal with customer service. Would reccomend fully.

Over Under Clothing 2
미국
앱 사용 기간 대략 4시간