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5 for customer support. Haven't used the app yet, but looking forward to it.
Top notch customer service. Easy to install and set up, but Stuart and the team take it one step further; they modify the way the recommendations display to match your store's theme. They even apologised to me for not being able to make the modification overnight - way quicker than expected!
The app is responsive so if a recommended product sells out, it won't be displayed. You have the option to suggest 7 recommendations where only 4 may be initially displayed to accommodate this.
This app requires some thought and work on the part of the store manager, which can be significant if you have a lot of products - recommendations are created by you, not an algorithm. Algorithms are fine for some products, but for things like clothing, which we sell, recommending cross sells needs a human touch to identify items that match well, come in corresponding sizes etc. Algorithms tend to simply choose products from the same vendor or same upload date, which for clothing, often don't go together well.
It will take a few weeks for us to set up all the recommendations, but I think it will be well worth it. One thing that would make this initial work much easier would be a button to make recommendations reciprocal i.e. if a top goes with a certain pair of trousers, you can click to make it a 2 way recommendation, rather than having to separately set up a recommendation from top to trousers and vice versa.
Awesome customer service! Thank you
prompt service, very helpful, thank u!
just downloaded the app, its easy to use, and the support is awesome
they helped me the same day and free..
congratulations keep the good work.
hope to make more sales with your app
www.bintbiz.com
Fantastic app with bundles of features and usability and from what I am told even more to come soon with even more benefits to the user and ultimately the customer and profitability. The guys at Keepingshop have been excellent to deal with going out of their way to integrate this app with my theme! Would definitely recommend!
Very happy with the app so far, the support part was very helpful and reacted quickly, highly recommend it!
Fantastic app, and incredible support team! I would recommend this to any fellow Shopify store owner.
Prompt response to resolve my installation issues to my website. Still new with this apps and still exploring.
The best support that I ever had from an App! The team helped me set up the app on my online shop www.MyWayActive.com and helped me instal it on my theme with my own design. It helps a lot specially if you are in retail. Thanks guys =)