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Guys, don't use this app for now, I promise you will encounter something wrong. Some of the functions are broken. The team is fixing this, and it is hard to notice, but I promise it is not good to users. And it may take you days or weeks or more to fix once it happens to your store, so be careful! Mine has not yet been fixed till now for more than 1 week. I am a paid user $79 per month! I will update here when all is fine, I just don't want the other users to experience the same frustration.
Hey Melody, I'm sorry to hear that you've been experiencing issues with our app. I'm aware that our team is looking into this for you, and have been keeping you updated on the status of the issue.
We don't have other customers experiencing this issue, and it seems to be a rare instance affecting your account at this time. However, I assure you that we are working on having this resolved as swiftly as possible, and we're open to compensating you for the days this has been affecting you 😊!
Superb support who make it simple! Modified to match theme in a matter of seconds. App is very easy to use and most helpful if you like to curate related products. Would highly recommend!
Very easy to use, and quick to install. Exactly what we had been looking for.
Great app and excellent customer service! Carol was very supportive and was able to help me with some small issues.
It's always our pleasure to assist! 😊 Thanks for the review!!
I was helped me within minutes to get it ready ! Easy and useful ! Thx
Love the simplicity of this app! We already feel like we have so much more control over what our customers see making it more relevant to what they want. Stuart and the team are pros and are super responsive.
This was my initial review.
However after some software updates the app ruined the thumbnail images on our product pages. What's worse is that we tried to reach out to Cross-Sell directly multiple times over a week and heard nothing back from them. It's a great App but we had to delete it as it was affecting our website and they had no support.
Fills up the product page nicely, free setup, cant beat it!
Their support sucks!!! I've written 3 emails in last 15 days, but they never replied. Along with it, their conversion tracking stats never pop's up any data.
I'd recommend not to use it.
Absolutely Fantastic App with awesome developer Support. Stuart is happy to help with any customization work. Very quick and efficient!
Dope app! And the customer service was great! I would definitely recommend this app.