รีวิว (961)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 96% ของการให้คะแนนคือ 5 ดาว
  • 2% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
12 สิงหาคม 2021

Amazing customer service by Petra, so, so impressed! I put out an email asking for assistance, fully expecting not to hear anything for days, however i got a reply within 2 minutes. Petra has been amazing since and got the product to exactly how we need it!

Woven
สหราชอาณาจักร
ประมาณ 23 ชั่วโมง ในการใช้แอป
Cross Sell ตอบแล้ว 12 สิงหาคม 2021

Thank you so much for your review, it really made my day :)

We always try to be as fast as possible and make your expectations possible. Please do not hesitate to reach out to us whenever you have a question.

Kind regards,
Petra

28 เมษายน 2022

I trawled the internet and added and removed several apps before I came across this one. I wanted a simple solution for a simple requirement- link matching items and make it clear to my customers that the item they were viewing was part of a bigger collection. Until I came across this app it seemed there wasn't a straightforward solution that I could install and manage myself, without having to send emails back and forth and attempt to connect to zoom calls with developers who had terrible internet and were unable to walk me through the process as I was unable to grasp it alone. Time is money and I am very impatient and I needed an app that was quick to set up so I couuld move on to the next task on my neverending to do list! This app seems to be exactly what I am looking for. Easy to install, fast, clear and straightforward responses from the developers who were only too pleased to help (nothing worse than needing help from a developer who makes it clear they have better things to do than answer basic questions!) I would 100% recommend this app, especially if you are a complete technophobe like I am!

Big Little Bedrooms
สหราชอาณาจักร
ประมาณ 22 ชั่วโมง ในการใช้แอป
Cross Sell ตอบแล้ว 1 พฤษภาคม 2022

We're so glad that you decided to give us a try, and that you're loving our app 😊! Feel free to reach out to us any time for assistance!

25 มีนาคม 2017

Great product, great service. Emphasis on the latter as this app has one of the best customer services I've experienced on Shopify. Very quick, very helpful.

Spotlight Men
สหราชอาณาจักร
ประมาณ 16 ชั่วโมง ในการใช้แอป
18 มิถุนายน 2019

Excellent customer service. Josh is very quick to respond to queries and went above and beyond in accommodating us. Thanks!

The Black Seed Co
ออสเตรเลีย
ประมาณ 14 ชั่วโมง ในการใช้แอป
6 มกราคม 2017

This app is very easy to use and the customer support is exceptional. The people behind it are very happy to help with any questions and the free setup service is wonderful. Highly recommended!

hypnosisaudio.com

Hypnosis Audio Download
สหราชอาณาจักร
ประมาณ 7 ชั่วโมง ในการใช้แอป
29 มิถุนายน 2017

UI is super easy to navigate and great customer service.

Success Freedom
สหรัฐอเมริกา
ประมาณ 7 ชั่วโมง ในการใช้แอป
19 กุมภาพันธ์ 2021

I used this app to link lingerie products of the same set. Worked perfectly. Then I ran into some complex problems, emailed the team, they replied within minutes and solved everything perfectly. This is flawless support - full recommendation from my side!

from-marion-with.love
เยอรมนี
ประมาณ 6 ชั่วโมง ในการใช้แอป
Cross Sell ตอบแล้ว 1 มีนาคม 2021

Thank you for your review, we really appreciate it!
Please feel free to reach out to us anytime, we are always happy to help.

28 สิงหาคม 2017

Cross-Sell has been extremely helpful, easy to install, easier to deal with customer service. Would reccomend fully.

Over Under Clothing 2
สหรัฐอเมริกา
ประมาณ 4 ชั่วโมง ในการใช้แอป
5 ตุลาคม 2016

I am very happy with the look and functionality of this app. Turns out, with my Brooklyn theme the Cart cross-sells do not work with the slide-in or pop-up option. In order to make these work in Brooklyn, you must select the "page" option for cart settings. Not a big deal to me.

Stuart was lightning quick to address my inquiry on the matter and also customized my product cross-sells to be center aligned. I highly recommend this app for functionality and customer service. Thanks, Stuart for making a great app!

Mortise Tenon Magazine
สหรัฐอเมริกา
ประมาณ 2 ชั่วโมง ในการใช้แอป
24 กรกฎาคม 2019

The app is very difficult to set up. They even make the guidelines very difficult. What more ridiculous is that they charge $20 to set up for you.

fyzoeshoe
จีน
ประมาณ 2 ชั่วโมง ในการใช้แอป
Cross Sell ตอบแล้ว 24 กรกฎาคม 2019

Hi there. Sorry to hear you found setup difficult. To be clear though, WE OFFER FREE INSTALLS TO ALL CUSTOMERS, and are more than happy to get you setup. The $20 fee is only for rushed/expedited installs and is optional.

Also,
- our Helpdesk doesn't have any requests from your email/store asking for assistance... FYI we are always happy to help.
- we did reach out to you via email, but never heard back.

Best wishes.