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We've been using Cross Sell & Upsell for several years. The app really helps us share important support products and services for our customers related to our data security solutions on the website. The staff at Cross Sell/Upsell are extremely helpful and responsive when we reach out to them.
Thank you for your review, we really appreciate it :)
We hope you like your new design and please let us know if there is anything else you would like to change, we are always happy to help.
Kind regards,
Petra
really, really smart, well thought out, intuitive, and a pleasure to use - with 900 skus in 16 Collections and 4 Categories, the cross referencing had to be imperative and facile for me - and if Cross Sell were any easier, it would be clairvoyant. Mr. Jones and Company have a true winner.
Thanks
I have used the support team from Cross Sell twice in the past two years, and they have been so helpful and efficient. Got my issues solved really quickly. Thanks so much!!
Thanks for your awesome review and we are glad that we could assist you! Please don't hesitate to reach out again whenever needed.
Team Cross Sell & Upsell
great app, i find the option of 'hand picking' cross sells really help with sales and a very helpful team who responds quickly : )
Thanks for your great review! We really do appreciate it, and enjoy giving you world class support!
Great Service & support highly recommend
Thanks for taking the time to write us a review! 🧡
Very easy to use and quick customer service response, I've been using this app for several years now :)
Thank you for your amazing review. We are always happy to help out 🎉.
Great to set up product recommendations. The developers are very easy to work with and helped us set up our customization really quickly.
I love this app, we have beeen using it for quite a while. A recent update created a problem with double posting the cross sells on our site, and they responded and fixed it almost as fast as I can write this review. Top tier support! Edit 9-30-22: Once again they blow me away with their support. Had an issue implementing a new theme, and they fixed the issue, updated my version of their app (we were still running an older version) and tweaked the code to make it look awesome. A+ support all around!
Great product and also excellent customer service! I spoke with Henry who took charge and resolved the issues we were having in less than a day. He hopped on with us and showed us step to step how to use the product. 5/5 customer support!
Thank you so much for your kind words and fantastic review! I'm thrilled to hear that you had a positive experience with our product and that I could assist you promptly. Providing excellent customer service is a top priority for us, and I'm glad I could help resolve your issues and guide you through using the product step by step.
If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your support and look forward to continuing to meet your expectations!
Best regards,
Henry
Cross sell does exactly what it's supposed to do. We have 5k products, and related suggestions boosts our sales. The app is easy to use, and customization is quite easy as well. Their support and customer service is excellent as well. I've come to expect an e-mail response within a day of I have a question. A+