Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

July 12, 2020

This is the best upsell/cross-sell app I've found and I've tried them all. It does exactly what it says and the dev support has been excellent. I highly recommend this app to any e-com store owner.

SafeSleeve
United States
Over 3 years using the app
April 7, 2016

Stuart is very helpful while helping our store to install the cross-sell app. Highly recommend this app for it's usability and amazing customer service.

Verticalgarden
Singapore
Over 3 years using the app
January 11, 2018

very happy with the product and the support!! highly recommended!

Sabinamusayev
Israel
Over 3 years using the app
October 9, 2015

I love this app! It is exactly what I was looking for to cross-sell different products on my store. I love that I can choose exactly which products to show. Stuart was extremely helpful in helping to install the app on my site - I didn't even have to lift a finger.

Her Wardrobe
Australia
Over 3 years using the app
Edited May 10, 2016

Wow !! Received a reply to my customization request within minutes of requesting it. Stuart was polite, prompt and went out of his way to make sure everything worked properly in my store.

Kudo's to you Stuart for a fantastic app.

Follow up

We had an issue with a jumping effect in different browsers and the team of Steve and Stuart worked tirelessly until the problem was solved 100 %. Best service I have received thus far from any app service.

Reveka Rose
Canada
Over 3 years using the app
April 18, 2017

Great, application and first class tech support from the developers inculding some invaluable customisations based on our specific requirements.

Couldn't do enough to help.

Audible Fidelity Ltd
United Kingdom
Over 3 years using the app
July 21, 2016

Our team was so surprised that Shopify didn't put any effort into the way their Related Items generated. So we searched for an app to do what we needed with the customization that we needed (nervous of what we would need to pay for this feature). And the Cross-Sell app is exactly what we were looking for! Its user friendly and you can't beat the price! Not only is the app flawless but the customer service we receive was as well. After downloading the app for one brand and seeing how easy the Cross-Sell team made the set up and utilization, we quickly downloaded it for our second brand. Their team went above and beyond what we needed without even asking. You should definitely use this app!

American West Handbags
United States
Over 3 years using the app
July 14, 2015

So fast and easy to use! I contacted customer support to customize and install the app for me. It was done within 2 hours! App itself is extremely easy to use and making an impact on sales already!

Shop Aks
United States
Over 3 years using the app
Edited June 15, 2016

Great customer support... App works flawlessly... Must have for any shopowner taking crosss-selling seriously.

Travelsafe At
Austria
Over 3 years using the app
September 1, 2015

Great app! Shows my customers the different colors they can choose from by style. Support was very responsive and helped us through all of our issues. Definitely recommend this app!

Shop Coolie
United States
Over 3 years using the app