Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, immediate sales impact, and ability to boost average order value. They commend its smooth operation, customization options, and effectiveness from day one. The customer service, especially Carol and Henry, is praised for quick responses and efficient problem-solving. The team's expertise and readiness to adjust to merchant needs are also valued. The app is seen as a key tool for enhancing the shopping experience and increasing sales.

October 2, 2017

AMAZING support! I installed the Cross-Sell app last night and didn't like the default headline treatment and formatting. I emailed the team, and within MINUTES, Stuart responded and jumped on fixing it. Using the app is easy--it's easy to tag products and it looks great on my PDP's. Highly recommend.

Birdygrace
United States
Over 3 years using the app
April 21, 2017

Absolutely AMAZING service to match the amazing app!

Themsstore Com
United States
Over 3 years using the app
July 3, 2016

As a data and feature junkie, this is pretty streamlined. Might wish for a few more customizations, but their customer service is awesome, they helped my troglodyte ass set the thing up, batted about Matrix references, and after they got it working properly for me, it took me only a couple of hours to set up custom cross product recommendations for 150 items. You won't be disappointed in this app, and I'm sure if I understood coding, I would like it even more. It's, like, 4 3/4 stars rounded up, not flawless, but it does it job really well.

River Peak Apothecary
United States
Over 3 years using the app
Edited October 30, 2018

This app is everything I was looking for. You can manually pick your items so it can be very custom. Also the auto scroll feature is the best! Highly recommend. Also the support is very helpful!!

Canadian Mattress Wholesalers
Canada
Over 3 years using the app
August 29, 2015

This is an excellent app that does exactly what we wanted it to do, which is to allow us to choose what related products to display on product pages. The ability to create a default set of products, and also to display these on the cart page is a very useful additional feature. The app was easy to install, and then Stuart provided fantastic support to help us to integrate it with the finer points of our theme.

Summit Different 2
United Kingdom
Over 3 years using the app
Edited October 2, 2023

Carol was awesome! We love the cross-sell app!

Bag-all
United States
Over 3 years using the app
Cross Sell replied April 29, 2021

Hello Kath,

thank you for your feedback, we really appreciate it!

Please feel free to reach out to us anytime you have a question, we are always happy to help :)

Kind regards,
Petra from Cross Sell

September 8, 2017

Perfect app, exactly what I need!

Histoires De Parfums
France
Over 3 years using the app
April 29, 2016

Great app and includes setup assistance. Stuart is amazing and super helpful :) Highly recommend Cross-Sell for a hassle-free and customisable product recommendation solution.

Ashford Australia
Australia
Over 3 years using the app
November 20, 2017

It's a low-cost solution that works very, very well. The free installation is a huge help and I love knowing it was done perfectly without lifting a finger.

It's a great solution and I love the flexibility of default and specific related product. If you add a new product you never have to be worried that it won't have related product and you can always go in and specify product for it.

Italeau
United States
Over 3 years using the app
April 20, 2017

Well worth it for customizing your customer's experience. Easy to use and navigate.

Mickeylynn
United States
Over 3 years using the app