Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

January 27, 2022

Quick and clear assistance. Easy to use and all the support needed to make the experience seamless and simple.

Pelikamo
Switzerland
About 3 years using the app
Cross Sell replied February 3, 2022

Thank you for your great review! We are glad that you enjoy our product and our service 😊!

October 3, 2016

Excellent add on for my store. They also customize it free to go along with the store's theme, and give you advice and ideas. Great customer service.

Agentestore
United States
About 3 years using the app
October 11, 2016

Fantastic. Exactly what I have been needing for my store. The ability to hand pick cross sell items. Love it. Very easy to use and the support is super speedy. A small monthly fee, but worth it.

Caroline Ashwood
United Kingdom
About 3 years using the app
May 2, 2016

Customer Support at its best, Stuart from Cross-Sell setup our none standard Shopify theme to accommodate the app and applied some tweaks to make it all fit seamlessly. If you are thinking of trying this app then give it a go. The administrative part was easy to navigate and apply the products we wished to display with others. Well done for a practical easy to navigate & functional app. ;o)

Reef Phyto
United Kingdom
About 3 years using the app
January 30, 2017

Great app. Was exactly what we needed. Modern and easy to use. Customer service is great too.

Niftygenius
United States
About 3 years using the app
October 6, 2015

great personal service. versatile coders can work within complex themes and make their product work flawlessly and in the style you like. great job guys!

Art Girl Nyc
United States
About 3 years using the app
February 22, 2017

Excellent Service from Stuart. Installed and Customised really fast. Support was great and they definitely go the extra mile. I look forward to an increase in basket values! A must have for any shopify site. Thanks

Narboroughhall
United Kingdom
About 3 years using the app
August 17, 2016

Works perfectly! I needed to customize the related products shown on my product page, and the theme I was using didn't have this functionality built in. Cross-Sell fixed this issue for me. The support team (Stuart) was especially helpful in making sure the layout/format/appearance was perfectly integrated into my site. I thought it would take a while to get everything up and running, but Stuart got everything taken care of within an hour! Amazing!

Beard Head
United States
About 3 years using the app
June 20, 2016

Fantastic customer service, with a sleek & useful design and functionality!

41 Winks 4
United States
About 3 years using the app
February 9, 2017

I just got the app yesterday and it is exactly what I had been looking for, for some time!
t is the perfect app, easy to use, to recommend related/matching products.
The back up and support I got to have it installed was fast, efficient, faultless and very professional.
A definite app to have if you want to push customers to buy extra products!

Sensation Jewellery
United Kingdom
About 3 years using the app