Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

June 16, 2016

Great product, super easy to use, not techy at all!!! I had a couple of questions and got immediate responses, very happy and would certainly recommend!

Thelittleheartcompnay
United Kingdom
Over 2 years using the app
December 20, 2016

Extremely happy with the custom Cross-Sell implementation they did for us. Great product and excellent customer service, I highly recommend you use them.

Oneup Components
United States
Over 2 years using the app
January 25, 2017

The customer service is excellent! Within the same day our representative, Stuart, went in and customized the platform exactly how we requested (with a friendly and positive attitude). The app is clean and simple to use, especially for people who aren't tech-savy. Would definitely recommend.

Cleobella
United States
Over 2 years using the app
June 10, 2015

We use Cross-Sell on our site for over 4,000 products, their support is very quick and helpful. They wen't above and beyond helping us customize their app for our sites needs. The app is very easy to use on the back end and it's easy to stylize for your sites branding.

I would say this is the best app for adding a related products section on your site.

Pictureline
United States
Over 2 years using the app
August 10, 2016

If you are looking for a 'Related Products' type app that gives you complete control of the products that you want to recommend to your customers on a per-product basis, I would highly recommend Cross-Sell.

The monthly cost is negligible and the developer went to great effort to ensure it was installed and configured correctly for our store (Thank you Stuart).

As another reviewer has said, they really do deserve as much business as we can give them. HIGHLY RECOMMENDED.

Poppys Collection
Canada
Over 2 years using the app
April 5, 2019

Great great app, used it to cross-merchandise each collection, very effective and helped consumers navigate throughout the site. Josh was great when we needed help

Avia.com
United States
Over 2 years using the app
December 11, 2016

Does exactly what we expected without any performance issues. Also they were able to quickly customise shopify so it perfectly matched the appearance of our theme.

Go Bananas
Australia
Over 2 years using the app
December 14, 2017

Great app. Hopefully it will allow us to put Global AND Handpicked items on our site soon.

Great tech support. Josh was really patient, nice and very helpful. Two thumbs up.

Zacasha
United States
Over 2 years using the app
March 1, 2021

Easy to use and install. Looks great, functions perfectly. Just what we needed. Customer service is quick and helpful

Cinq Mondes USA
United States
Over 2 years using the app
Cross Sell replied March 1, 2021

Thank you for the feedback, we really appreciate it.

December 10, 2016

Excellent App and Excellent Service. Highly recommended

Dancers Wardrobe
United States
Over 2 years using the app