Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

November 18, 2021

Has increased aov and overall revenue for us. Support team is fast, responsive, and knows what they're doing.

Solgaard
United States
Over 2 years using the app
Cross Sell replied November 26, 2021

We appreciate you taking the time to do this for us! It means a lot to us!!!

June 10, 2017

This Cross-sell app is exactly what I was looking for. As I am selling into multiple niches and when someone selects a product I wanted to only show products in that niche (the cross-sell products were from different collections) as cross-sell. This app solved that exact problem. I researched many others before finalizing on this app.

I am already starting see results, and my order size has surely increased, and I can see people ordering other products which they would not have seen before with the default cross-sell widget.

And the support from Stuart was amazing, they went above and beyond to implement the cross-sell on my theme which is a heavily customized theme and hence was not an easy task. Stuart was very patient with me on all my requests and kept making changes and tweaks till I was fully happy. Even gave suggestions on my theme.

Extremely responsive- I would get response from them in few minutes after I sent an email, does not matter whether it was week-end or any time of day.

I have many apps on my site, and this app support team is the best I have seen.

The App is also 5* with some unique features, the only thing missing is reporting on conversions/how much addl. revenue it brings in. And they are working on it.

You can confidently go for his app, you will see the results pretty soon.

Claris Deals
United States
Over 2 years using the app
Edited February 13, 2019

Edit Feb 2019, partly due to me along with the designer, cross sell suffered as a result. Despite this issue being caused by ourselves, Josh was eager and quick to oblige, no hesitation the app was put right and put to work again. Good job as without cross sell our takings would drop. Thanks very much again team
Since the upgrade I will be able to place my cross sells in to a carousal which will tidy my product pages up immensely, not to mention how I can place up sells in to the cart - such a boom
The guys went out of their way to fix some code too, as the new theme had impacted on the previous version of cross sell
Leaving me with no doubt that I have done the right thing to upgrade and carry on with cross sell

Mytoolkit
United Kingdom
Over 2 years using the app
Edited November 28, 2018

I really recommend this app. I have tried many from the app store but none suited what I needed for my business. I like this app because it gives you the ability to present a range of additional sku's to customers at checkout. Most apps are quite limited in this respect.

Helmii
United Arab Emirates
Over 2 years using the app
October 10, 2015

works well and very attentive and helpful tech support!

Pumped Up Sup
United States
Over 2 years using the app
January 3, 2018

Outstanding support - so responsive and helpful! And the app works great. Highly recommend.

Ohbebe
United States
Over 2 years using the app
February 10, 2022

Had some issues due to our existing theme, support was *very* helpful & responsive and helped us setting the technical part up. The app itself is way easier to use than our previous solution, assigning products was a breeze. But here's the best part: only a short time after going live we already made the first sale through cross sell. Highly recommend!

Veloine – Women Cycling Apparel
Germany
Over 2 years using the app
Cross Sell replied February 18, 2022

That is amzaing news! We are excited to hear that 😃!

August 2, 2017

Great App and the support team is amazing. Must Have. Worth every penny.

Kindersuite
United States
Over 2 years using the app
September 12, 2016

When we grow up, we want to be just like this app.

Think Crucial
United States
Over 2 years using the app
Edited January 5, 2017

Quickly replied to a concern our shop was having. Someone from the company saw that we were having a difficult time integrating the app with Shopify and contacted us early in the morning to offer help.

Persnickety Clothing
United States
Over 2 years using the app