Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

June 17, 2016

Works great and the technical support was great and very fast! Recommend for any shop where you want to control what Related Products show up next to your products.

1x1 Modern Custom Furniture
United States
Over 2 years using the app
January 19, 2017

Nice app with great support.

Soultree Organic
India
Over 2 years using the app
July 24, 2017

After installing this on one of my shopify stores, I decided to install on another. Stuart and his team were able to do the installation quickly on the custom theme I was using on my second store.

On the multiple shopify stores I have, and all the various apps I have installed, the customer service from Cross-Sell is the best.

Gardenpartyflowers
Canada
Over 2 years using the app
October 31, 2016

very useful and superb customer service :) defiantly worth it

Blanc12
United Kingdom
About 2 years using the app
November 1, 2017

This App is exactly what I needed. Cross-Sell's customer support is as good as it gets. If everyone were as efficient as Stuart, my business life would be a lot easier. I recommend Cross-Sell without reservation.

Urbanemode
United States
About 2 years using the app
December 10, 2015

Support is very responsive! I love how easy it is to use. I would definitely recommend it.

Region 13 Products
United States
About 2 years using the app
June 8, 2022

It is a nice app and works well but they have a crazy pay-per-click pricing policy for upsells. They priced themselves out of the running and we found another app just as good for a set price.

Engel Coolers
United States
About 2 years using the app
Cross Sell replied June 8, 2022

Hey there, thanks for your review! I'm sorry to hear that you weren't pleased with our clicks quota. If you were on our deprecated Lite plan with a total of 1,000 assigned clicks, then I could offer you a 30% discount if you're willing to upgrade to our StartUp plan. You'd be paying the same price for a total of 2,500 clicks.

Let me know if you're interested!

July 2, 2019

Firstly, the app does what it says it would do. and is quiet user friendly to use. Looks great as well.
Support however is a bit delayed, had to sent out multiple emails. But they finally acme through.
Overall - Recommended.

Saraf Furniture
India
About 2 years using the app
May 17, 2016

This app was exactly what we were looking for ... our customers can now easily see what other products go with the item they are viewing. The install was super easy for a non-techy like me. Thank you, Cross-Sell! www.nos-nos.com

Nosnos
United Arab Emirates
About 2 years using the app
December 1, 2017

Great support staff - friendly and efficient.

Erisonic2
United States
About 2 years using the app