Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, immediate sales impact, and ability to boost average order value. They commend its smooth operation, customization options, and effectiveness from day one. The customer service, especially Carol and Henry, is praised for quick responses and efficient problem-solving. The team's expertise and readiness to adjust to merchant needs are also valued. The app is seen as a key tool for enhancing the shopping experience and increasing sales.

November 20, 2017

No complaints at all. They seem to update features to add value, they're trouble shooting team is top notch, and they have fixed any issue I've had almost immediately. See it on my store, www.kaczkids.com

Kacz Kids
Canada
About 2 years using the app
February 29, 2016

Great purchase! I recommended my client try this app and I'm so glad I did. The app does exactly what you hope it will do, and it's incredibly easy to set up. By far the best support I have EVER experienced with an app development team. Stuart and Steve are so helpful and spent a significant amount of their time to help me customize the app for my client's store. Thank you so much! I will recommend this app for all of my client's stores in the future.

Lauren

Stickstonestyle
United States
About 2 years using the app
August 22, 2017

Amazing customer service. Super easy to use app, and so far I really like the product. Our theme was weak in this area so we opted to use this app and are very happy that we did!

Shopping For A Change 4
United States
About 2 years using the app
September 7, 2021

Such a great app, well worth the price, and they have such a helpful and efficient support team! Highly recommended!

Tarotzaar - Tarot & Oracle Card Store
Australia
About 2 years using the app
Cross Sell replied September 7, 2021

Thank you for your review, you made our day :)

Please feel free to contact us anytime you have a question, we are always happy to help.

Kind regards,
Petra

October 31, 2022

We have been using the Cross Sell app for a few months now and we have seen an increase on sales from it. We needed some help updating the app to show specific products and the customer service team was fast and helpful.

Serious Tissues
United Kingdom
About 2 years using the app
Cross Sell replied October 31, 2022

Thank you for your awesome review 🙂! We appreciate you!

September 22, 2021

There are several options with multiple configurations. The support team is quite fast and helpful. Recommended App.

MediaMarkt
Portugal
About 2 years using the app
Cross Sell replied November 3, 2021

Thanks for your awesome review! 😃

November 24, 2020

Easy to use, very effective in generating sales, and customer support from Cross Sell is top notch!

Carter and Son Toolworks
United States
About 2 years using the app
Cross Sell replied December 14, 2020

Thank you for your feedback, we are very happy to hear our app is effective for your store and you have been happy with our customer happiness team. Please feel free to reach out to us anytime you have a question!

Edited March 12, 2018

Excellent installation service - they integrated with my shop theme that I had purchased.

And the app itself is very easy to use. I highly recommend it!

Update: March 12, 2018
I installed a new app (NOT from this company), which really messed up my shop. Josh was amazing. Not only did he get Cross Sell working in my shop again, but identified other issues with my shop & explained how to resolve those issues.

Kellys Handmade
Canada
About 2 years using the app
Edited June 5, 2019

The App is sleek and works. Customer support is beyond amazing, can't stress that enough. 10/10, would recommend.

inspira shop
Slovenia
About 2 years using the app
Edited October 29, 2015

Very happy with Cross-Sell. We've been using the app for a year now and I recently needed support to switch from an older version of my theme to the new update. Stuart was fantastic and not only implemented the app changes to the new update but optimised the aesthetic in the CSS so that Cross-Sell looked like a part of our theme. He went out of his way to make sure we used the app in the best way possible. Keep it up!

Headphone Zone
India
About 2 years using the app