Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

Edited October 29, 2015

Very happy with Cross-Sell. We've been using the app for a year now and I recently needed support to switch from an older version of my theme to the new update. Stuart was fantastic and not only implemented the app changes to the new update but optimised the aesthetic in the CSS so that Cross-Sell looked like a part of our theme. He went out of his way to make sure we used the app in the best way possible. Keep it up!

Headphone Zone
India
About 2 years using the app
June 19, 2017

Great app! Fantastic for people who have a lot on their plate. Finding time to set out each product's cross-sell is a large time investment, but there is the default-function that allows users to have a default cross-sell for any product that has not been manually set up. A life saver!

Moroccan Luxury Furniture
United States
About 2 years using the app
November 28, 2015

Very prompt customization and install of the app. Very helpful and easy to customize on your own!

A Cup
United States
About 2 years using the app
February 27, 2018

Great app and easy to use! Does everything I need it too and looks great! The support staff is excellent, super responsive and helpful with questions. They've gone above and beyond! I highly recommend it!

Prayerful Planner
United States
About 2 years using the app
April 25, 2016

great app; great customer service; a must have app for any store !!!

Orientpaperbacks
India
About 2 years using the app
May 16, 2016

This was the easiest app to use and I love how it gave me the opportunity to assist customers in seeing items together

Genie Paom
United States
About 2 years using the app
May 18, 2022

Great customer service! Our representative Henry, was super helpful and responded in a timely matter. Thank you!

DIANI
United States
About 2 years using the app
Cross Sell replied May 26, 2022

Thanks for your great review!

February 16, 2017

Works great! Very easy and user friendly app. Their support is amazing as well. Thank you Stuart for providing great customer service.

Justturtles
Australia
About 2 years using the app
November 9, 2016

Love this app, an absolute must have for all online clothing stores! Super easy to set up and already seeing an increase in cart size

Little Villains
Australia
Almost 2 years using the app
October 12, 2023

Once again amazing support from you guys! I needed help duplicating all handpicked cross sells to my other stores (different markets) and I got amazing and quick help! Perfect app, easy to work with! Thanks

Heart Of Lule
Norway
Almost 2 years using the app
Cross Sell replied October 13, 2023

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our support team and that the app is working well for you. If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊