Crowd Control Pledge Manager

I've used Crowd Control for a total of six Kickstarter Campaigns, and I plan to use it on my next ones as well. The Shopify integration is critical to interface with my 3PL warehouses and drive upsells, and the price cannot be beat.

For first time users of the new system, take advantage of their white glove service, and get help formatting your initial backer report, as there are some limitations. For example, if you have an add-on that is also a set of products, you'll need to include separate columns for each item. An easy fix, but important to get it right the first time. The system is robust enough that you can maintain control of almost any edge case, which is good news!

Absolutely fantastic. Crowd Control makes fulfilling all of my campaigns a breeze! While the initial set up was hard to figure out, every campaign since has only gotten easier, and their support is fantastic and was there through every issue. So thankful for Jason and Crowd Control!

Using Crowd Control has been an absolutely fantastic decision. It has enabled us to bring all of our customers from Kickstarter and IndieGoGo straight into our Shopify store.

I would highly recommend the software and we plan on using it in the future. Thank you to the team behind the app.

William
Town Mouse Bikes Ltd

I really liked having the rewards in my store and having Shopify calculate taxes and VAT according to store settings. Once I understood how to use Crowd Control, it easier to use than BackerKit. The pages my readers went to so that they could confirm rewards looked great. I had access to their beta for their update and there were a few glitches, but the team worked with me to get things fixed. Excellent customer service!

I used Crowd Control as my pledge manager for my Kickstarter campaign for a number of reasons but I'll state the most important ones for me:
1. Integration with my Shopify Store. If you already plan on having your own storefront this makes plenty of sense to start driving traffic to your site.
2. Integration with your shipping carrier through Shopify. I went with UPS calculated rates so I don't have to worry about charging the correct rates for each country.
3. The price was much more reasonable compared to other pledge managers
4. The support was amazing. Jason was always quick to respond with any issues.

Highly recommend. Although I wish they had more style templates I'm looking forward to their upcoming updates and new features.

Crowd Control is exactly what I've always wanted for our Kickstarter campaigns. Sending backers to our store to simplify reward delivery and grow our business just makes sense.

5/5 Stars. We have been using CrowdControl for years, allowing us to manage the fulfilment of 5+ crowdfunding campaigns. The support from the team is amazing (even with the UK time difference). We have used CC from the early days, with the support team setting up GBP currency for us!

If you have a shopify store and a successful kickstarter, Crowd Control is a no-brainer. I'd estimate that this app saved me weeks of labor while adding thousands of dollars of value to the campaign. Support was responsive and knowledgeable. App has built in answers to questions about Kickstarter fulfillment that I wasn't knowledgeable enough to even ask yet. Will use again.

Crowd Control was great. The team is super helpful if you have any questions. This was a no brainer for us because there are always stragglers to fill out the KS surveys. My campaign from 2015 is still has outstanding surveys. For my latest campaign this was fantastic because it takes the leg work out of getting surveys to late backers. Plus it allows us to easily track returns and replacements directly through our shopify store.

The biggest appeal with Crowd Control was the ability to use the existing operations for our well-established store to deliver rewards to our 9700+ backers. The easy add-on sales are a nice plus (almost 10% bought add-ons) but I think the best part is the long-term value that we gained. Requiring backers to visit our website and become part of our customer management and marketing strategies is invaluable. I wish this app had been around for my first Kickstarter project.