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If you have a shopify store and a successful kickstarter, Crowd Control is a no-brainer. I'd estimate that this app saved me weeks of labor while adding thousands of dollars of value to the campaign. Support was responsive and knowledgeable. App has built in answers to questions about Kickstarter fulfillment that I wasn't knowledgeable enough to even ask yet. Will use again.
I used Crowd Control as my pledge manager for my Kickstarter campaign for a number of reasons but I'll state the most important ones for me:
1. Integration with my Shopify Store. If you already plan on having your own storefront this makes plenty of sense to start driving traffic to your site.
2. Integration with your shipping carrier through Shopify. I went with UPS calculated rates so I don't have to worry about charging the correct rates for each country.
3. The price was much more reasonable compared to other pledge managers
4. The support was amazing. Jason was always quick to respond with any issues.
Highly recommend. Although I wish they had more style templates I'm looking forward to their upcoming updates and new features.
Crowd Control was great. The team is super helpful if you have any questions. This was a no brainer for us because there are always stragglers to fill out the KS surveys. My campaign from 2015 is still has outstanding surveys. For my latest campaign this was fantastic because it takes the leg work out of getting surveys to late backers. Plus it allows us to easily track returns and replacements directly through our shopify store.
The biggest appeal with Crowd Control was the ability to use the existing operations for our well-established store to deliver rewards to our 9700+ backers. The easy add-on sales are a nice plus (almost 10% bought add-ons) but I think the best part is the long-term value that we gained. Requiring backers to visit our website and become part of our customer management and marketing strategies is invaluable. I wish this app had been around for my first Kickstarter project.
I used crowd control for my latest Kickstarter and am very happy that I did. We generated nearly 40k in extra revenue on a 260k kickstarter and so far we've had no issues with any backers. The user interface is intuitive and it allows a lot of flexibility for the unique pledges that always occur when doing crowdfunding campaigns. It's easy to create upsell friendly checkouts and it's so nice to have all of your orders on shopify so you can fulfill from there versus another platform. Highly recommend!