리뷰 (14)
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While we have just started to use the app, the support team was very quick and patient in assisting us in setting everything up and answering any questions we had. So far so good!
Perfect for bringing crowdfunding to my site - works really well, and simple to install and configure.
The App is easy to use and has been a great help with raising money for our Charity partner. Even better is the customer service. I accidentally disabled the app functionality while messing with the code to customise our store and they had it fixed within a day. Very helpful.
I asked for help to the developers to configure the frontend of the application. I got in touch with someone via email. After a few messages I got no further updates from them. Zero customer service even after I sent 2 emails asking for updates. I've been completely forgotten. I don't understand. I have no choice but to find another application with a better customer service. I'm very disapointed.
Hey!
Please excuse us for the less satisfied experience & Be assured that your queries are taken care of.
Please be informed that, We're replying to all your support tickets.
To check the replies, Please login into the UV desk ticket system via this link: https://webkul.uvdesk.com/en/customer/login & check the replies on the tickets.
Enter your email ID & then reset the password. This way you can access all the tickets which you have raised. Please refer to the tickets for further communication.
Looking forward to hearing from you - Team Webkul