전체 평점
4.6
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2022년 8월 27일

Extremely disappointed! I've spent 3 hours figuring out how to publish the campaign but I couldn't figure it out. It was such a frustration for me.

Groovy ToeJams
미국
앱 사용 기간 11일
답글 Ethercycle개 2022년 8월 28일

oh no! we're sorry that happened to you. If you email support@ethercycle.com with what you're trying to do, we'll troubleshoot the issue, and record you a screencast running through how to set up your campaign.

EDIT: I found part of the problem: The email address we had for you (s*****t@***.com) is undeliverable. Our proactive onboarding/support emails never made it to you. I called the number we had for you and left a voicemail, hopefully it gets to you.

2019년 3월 2일

Setup is easy. I am trying to pre-sell my ebook and I need a separate plug-in for that. After the campaign is done there is no way I can send a download link to my customers.

Snyzer Tech
미국
앱 사용 기간 5일
답글 Ethercycle개 2019년 3월 3일

Hi Ian, you're right, Crowdfunder does not change how orders are fulfilled. To fulfill a digital download like an ebook automatically, we recommend using Crowdfunder with Shopify's free Digital Downloads app. Hope that helps. -k.

2023년 4월 19일

Every time I click Published theme, it always prompts We're sorry, but something went wrong.
If you are the application owner check the logs for more information. I'm fucking pissed off, shit.

stokevoltaics
홍콩(중국 특별행정구)
앱 사용 기간 1일
답글 Ethercycle개 2023년 4월 19일

I'm really sorry to hear that you're experiencing issues with creating a new campaign in Crowdfunder. I understand how frustrating that can be.

I'm more than happy to help resolve this problem for you. To provide a clear timeline, you installed the app at 3:15 am our local time, gave a 1-star review half an hour later, and raised a support ticket at 3:54 am. We initiated an investigation at 6 am and estimated to resolve the issue within the same day.

Thank you for your patience, and I look forward to helping you resolve this issue.

2020년 10월 1일

Easy to use. I am trying how professionally the site looks like so there is more reliability for supporters to fund.

Wittman Japan
일본
앱 사용 기간 23분
2019년 4월 3일

We uninstalled the app and a campaign still stayed on the product page. Thank goodness we made a duplicate of our theme. Needs more functionality for the price. Should have more options. It does EXACTLY what it showcases on the demo and that's about it. It is not worth the money, in our opinion.

ShineFreedom
미국
앱 사용 기간 15분
답글 Ethercycle개 2019년 4월 4일

Thank you for considering our app for your store and for sharing your experience so we can learn from it.

To protect merchants from mistakes and bad actors, when uninstalling an app in Shopify, all apps simply lose their access to your store. No code is changed or removed on uninstall. For Crowdfunder, we have a quick solution: re-install Crowdfunder to restart your free trial, delete your existing campaigns, then uninstall Crowdfunder again. (You should have received an email with these instructions immediately on uninstall as well.)

As for the app doing exactly what its advertised to do and nothing more, our policy for choosing new features is to to pick the ones which will bring the most value to as many of our customers as possible. We're a really small team with a long list of ideas. If you'd like to submit a feature request, we'll try to add your feature after we've received a few other similar requests.

Hope that helps!

2016년 12월 8일

We needed to quickly set up a fundraiser and we used this app. It was so easy to use and actually helped motivate people to donate. I totally recommend this app for fundraisers, donation or crowdfunding. Also the support is awesome too.

Helplynn
캐나다