Crowdfunder: Pre‑Order Promos , 리뷰 106개

전체 평점
4.6
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
    93
  • 평점의 7%가 별 4개입니다
    7
  • 평점의 1%가 별 3개입니다
    1
  • 평점의 1%가 별 2개입니다
    1
  • 평점의 4%가 별 1개입니다
    4
2023년 8월 31일

The app will not load. I've needed to make time sensitive changes to campaigns but this app is not reliable and will go days without loading. They just need to fix this reoccurring bug and then I would have a bit more trust in this app...

Plushfoundry
미국
앱 사용 기간 5개월
답글 Ethercycle개 2023년 9월 1일

I took a quick and the issue is your trial is expired. On login, it'll ask you to approve app charges. Once you approve the app's charge, you'll be able to access it.

2022년 11월 20일

I would give this app no stars, if I could. There is no way to uninstall the application, once it's on. I have been trying for hours, to get rid of it and they charged me before I could figure it out.

Myth Kinz
미국
앱 사용 기간 대략 1개월
답글 Ethercycle개 2022년 11월 21일

I'm sorry you had a frustrating experience with Crowdfunder. We received your support email at midnight on Sunday, and responded six hours later. To remedy the situation, we've refunded your app charge in full, and I've requested access to your store. I'll give you a call this morning if I don't hear back. -k.

2022년 8월 27일

Extremely disappointed! I've spent 3 hours figuring out how to publish the campaign but I couldn't figure it out. It was such a frustration for me.

Groovy ToeJams
미국
앱 사용 기간 11일
답글 Ethercycle개 2022년 8월 28일

oh no! we're sorry that happened to you. If you email support@ethercycle.com with what you're trying to do, we'll troubleshoot the issue, and record you a screencast running through how to set up your campaign.

EDIT: I found part of the problem: The email address we had for you (s*****t@***.com) is undeliverable. Our proactive onboarding/support emails never made it to you. I called the number we had for you and left a voicemail, hopefully it gets to you.

2023년 4월 19일

Every time I click Published theme, it always prompts We're sorry, but something went wrong.
If you are the application owner check the logs for more information. I'm fucking pissed off, shit.

stokevoltaics
홍콩(중국 특별행정구)
앱 사용 기간 1일
답글 Ethercycle개 2023년 4월 19일

I'm really sorry to hear that you're experiencing issues with creating a new campaign in Crowdfunder. I understand how frustrating that can be.

I'm more than happy to help resolve this problem for you. To provide a clear timeline, you installed the app at 3:15 am our local time, gave a 1-star review half an hour later, and raised a support ticket at 3:54 am. We initiated an investigation at 6 am and estimated to resolve the issue within the same day.

Thank you for your patience, and I look forward to helping you resolve this issue.

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