Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for running crowdfunding and pre-order campaigns directly on their sites, helping to reduce waste and inventory costs. It's praised for its easy installation, intuitive interface, and non-interference with orders. The responsive customer service is also appreciated. Merchants have used it to recover from challenges and launch new products. However, some merchants have requested additional features like embedding the block on other pages and clearer product variant displays.

January 18, 2024

As long as you set it up using Chrome (vs. Safari), it is pretty straight forward. Instructions are very clear and support ist amazing.

Baugarten
Germany
6 months using the app
December 29, 2023

I used this to bring back a product we had not sold for a few years. It was easy to setup and worked well.

The only thing I thought was strange was the way it displayed the number (the used of the . and , was confusing for some people) It may work in some European countries but not ours.

Apart from that it was flawless and will more than likely use in the future again.

funkychristmasjumpers
Ireland
6 days using the app
March 14, 2024

Julian Schnehage has been amazing to work with. Julian helped us get some extra implementation set up for our site launch!

Works as needed & is fantastic humans to collab with.

Drybar Shop
United States
March 12, 2024

Amazing experience with their customer support. Super responsive. The product works perfectly for our need. This is the app if you want to have crowdfunding capabilities

Off/Script
Canada
Ethercycle replied March 13, 2024

Thanks a ton for your stellar review! Really glad to hear our app hit the mark for you. If there's anything more we can do to support your crowdfunding journey, just give us a shout.

August 31, 2023

The app will not load. I've needed to make time sensitive changes to campaigns but this app is not reliable and will go days without loading. They just need to fix this reoccurring bug and then I would have a bit more trust in this app...

Plushfoundry
United States
5 months using the app
Ethercycle replied September 1, 2023

I took a quick and the issue is your trial is expired. On login, it'll ask you to approve app charges. Once you approve the app's charge, you'll be able to access it.

Edited May 30, 2023

Our courier service lost thousands of dollars worth of inventory for a product launch and we were able to recover in part because of this app! Made it super easy for us to crowd fund / pre-sell to produce a new batch of inventory with the support of our customers and to turn a tough situation around. It's easy to use and install. I highly recommend it for anyone seeking to launch a crowd-fund campaign!

Blessed Be Magick
United States
About 1 month using the app
Ethercycle replied May 30, 2023

So glad to hear Crowdfunder helped during a tough time. Your story is inspiring. Thank you for your kind words and for recommending our app to others looking to launch crowd-funding campaigns. We've designed it to be user-friendly, and your feedback lets us know we're on the right track. We're here for you if you need any assistance in the future.
-k.

July 14, 2023

Incredibly helpful and thorough in helping me setup the app with our existing page builder! Very friendly customer service. Also its easy to integrate products between Crowdfunder and Shopify.

Quokka Brew
United States
2 months using the app
Ethercycle replied July 17, 2023

I'm glad to hear it, thank you for taking the time to write a review and acknowledge the app setup and our team. 🙌

April 19, 2023

Every time I click Published theme, it always prompts We're sorry, but something went wrong.
If you are the application owner check the logs for more information. I'm fucking pissed off, shit.

stokevoltaics
Hong Kong SAR
1 day using the app
Ethercycle replied April 19, 2023

I'm really sorry to hear that you're experiencing issues with creating a new campaign in Crowdfunder. I understand how frustrating that can be.

I'm more than happy to help resolve this problem for you. To provide a clear timeline, you installed the app at 3:15 am our local time, gave a 1-star review half an hour later, and raised a support ticket at 3:54 am. We initiated an investigation at 6 am and estimated to resolve the issue within the same day.

Thank you for your patience, and I look forward to helping you resolve this issue.

May 29, 2023

I've used this app on some of my other stores and works pretty well. I've had a good experience each time

XPRSON
Canada
Ethercycle replied May 30, 2023

Thanks a ton for your review. We're thrilled to know Crowdfunder is working well for your stores. Your kind words mean a lot to us.

Got any questions or ideas? Just let us know. We're here to help you succeed.

Thanks for being with us!

-k.

June 7, 2022

Great app for our crowdfunding products. And the customer service is really quick and helpful. Recommended.

Skoaktiebolaget
Sweden
About 4 years using the app