Crowdfunding Manager , 34 Rezensionen

Gesamtbewertung
3,4
Anzahl pro Bewertungsstufe
  • 68 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 3 % der Bewertungen sind 2 Sterne
  • 21 % der Bewertungen sind 1 Sterne
9. März 2022

Apparently the software is difficult to operate and I didn't find any contact information for your human.

Miennes
Vereinigte Staaten
Etwa ein monat mit der App
SpurIT hat geantwortet 22. März 2022

We are sincerely sorry for such inconvenience. The thing is that the live chat inside of the app is temporarily disabled. We will enable it back ASAP. We tried to contact you regarding this case but without luck. Please feel free to reach out to us 24/7 via support@spur-i-t.com email address.

Bearbeitet am 27. September 2016

Just uploaded the app! It was easy and I'm so excited to start using because now I can offer my customers great coordinated clothing designs from my new line and not worry about my manufacturer's minimums.
Update - last week I uninstalled the app thinking that I could find something better . After exhaustive research this still looks like the best option for me to offer pre-orders. I am using Ignite Payment Gateway with this app because unlike Shopify Gateway, they allow for payment authorization and capture later once the campaign funds!

Wass Island Clothing
Vereinigte Staaten
Etwa ein monat mit der App
21. März 2022

The app didn't work for me. Unfortunately there is no support and the documentation is a mess. Also the App is not embedded in the shopify admin and all the controls are very confusing and hard to understand.

Edition Biblische Lieder
Deutschland
Etwa ein monat mit der App
SpurIT hat geantwortet 22. März 2022

Sorry that you've faced such inconvenience. The online chat inside of the app is disabled due to technical works but we will enable it back as soon as possible. Also, we tried to contact you via email regarding your difficulties with the app but didn't receive a response yet. Please drop us a line at your convenience.

18. November 2019

I am so happy with the Crowdfunding Manager! I highly recommended! Perfect support at any time! Perfect application in every aspect!

AUTS Foundation
Bulgarien
Etwa ein monat mit der App
SpurIT hat geantwortet 18. November 2019

Thanks for your review! Please let us know if you have any further questions or issues. We're glad to help you anytime!

25. Juli 2020

Eugenia is a genius. She fixed all the parameters of my campaign. In 10 minutes, it was all over. Thank you to this company for giving us the opportunity to self-finance by creating our fundraising campaigns on our own website. God bless you

La galerie de l'Amour
Frankreich
Etwa ein monat mit der App
24. Juni 2019

Amazing app that really extends functionality on the Shopify platform. Thank you for such a great product.
Great and timely support.

Ocean Dancing
Ukraine
13 tage mit der App
SpurIT hat geantwortet 24. Juni 2019

Thanks for your review! Please let us know if you have any further questions or issues. We're glad to help you anytime!

24. Juni 2019

Easy to set up, and any questions we did have, were answered quickly by their support.
Great app!!!!

Wolf Lilly Co
Ukraine
13 tage mit der App
SpurIT hat geantwortet 24. Juni 2019

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we strive for.
Please let us know if you have any other questions!

Bearbeitet am 24. Februar 2017

I'm asking for a refund, this app is faulty, unattractive, and tech support will not respond.

Hive Light
Vereinigte Staaten
13 tage mit der App
Bearbeitet am 17. April 2020

Very fast support and they solved the problem for me. Was a really good experience thank you. Would recommend this for others

inventrkits
Vereinigte Staaten
12 tage mit der App
24. Juni 2019

I'm not quite sure how this app got it's high rating. We worked with them for 5+ days to get it working like we expected it to work and the last response we received from them was, "There are some glitches with Shopify and we're not fully integrated with them." Really? The whole purpose of getting an app from the Shopify store is so that it's integrated and I don't have to babysit and work code. So yeah, I'm irritated and very disappointed. Good customer service but laking in functionality for sure.

Ted Yoder Music
Vereinigte Staaten
10 tage mit der App
SpurIT hat geantwortet 24. Juni 2019

Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you.
Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to investigate the issue immediately.