Avis (34)
Affiner
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Par note
Amazing app that really extends functionality on the Shopify platform. Thank you for such a great product.
Great and timely support.
Thanks for your review! Please let us know if you have any further questions or issues. We're glad to help you anytime!
Easy to set up, and any questions we did have, were answered quickly by their support.
Great app!!!!
Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we strive for.
Please let us know if you have any other questions!
Very fast support and they solved the problem for me. Was a really good experience thank you. Would recommend this for others
Great on support. Will to work with the customer to make sure things will work smoothly
Terrible explanations of how to set up the campaigns and embed on your sites.
Apparently the software is difficult to operate and I didn't find any contact information for your human.
We are sincerely sorry for such inconvenience. The thing is that the live chat inside of the app is temporarily disabled. We will enable it back ASAP. We tried to contact you regarding this case but without luck. Please feel free to reach out to us 24/7 via support@spur-i-t.com email address.
The app didn't work for me. Unfortunately there is no support and the documentation is a mess. Also the App is not embedded in the shopify admin and all the controls are very confusing and hard to understand.
Sorry that you've faced such inconvenience. The online chat inside of the app is disabled due to technical works but we will enable it back as soon as possible. Also, we tried to contact you via email regarding your difficulties with the app but didn't receive a response yet. Please drop us a line at your convenience.
This app works well with my crowdfunding project. THANKS!!
I'm asking for a refund, this app is faulty, unattractive, and tech support will not respond.
I'm not quite sure how this app got it's high rating. We worked with them for 5+ days to get it working like we expected it to work and the last response we received from them was, "There are some glitches with Shopify and we're not fully integrated with them." Really? The whole purpose of getting an app from the Shopify store is so that it's integrated and I don't have to babysit and work code. So yeah, I'm irritated and very disappointed. Good customer service but laking in functionality for sure.
Thank you for your feedback. We're very sorry to hear that you've run into an issue with our app, and we would really like to look into this further for you.
Whenever convenient for you, please respond to our email and let us know when we can connect with you over the phone in order to solve this issue. Again, we are very sorry for any inconvenience this has caused and would like to investigate the issue immediately.