Note globale
3,6
Nombre d’avis par note
  • 51 % des avis sont des avis à 5 étoiles
  • 14 % des avis sont des avis à 4 étoiles
  • 9 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 21 % des avis sont des avis à 1 étoiles
21 décembre 2023

The support for this app is terrible. I would not use this app.

Cult Crush
Royaume-Uni
Environ un mois d’utilisation de l’application
31 décembre 2023

not working properly

Wowza Toko
Royaume-Uni
7 minutes d’utilisation de l’application
22 décembre 2023

I didn't help at all; my page's speed score decreased even more, and after uninstalling it, even though I reduce the images or remove applications, it doesn't improve. It doesn't go beyond the index where it was. It made my store even slower.

BLEEPOT
Panama
23 minutes d’utilisation de l’application
15 décembre 2023

no se...

hogares bonitos
Espagne
4 minutes d’utilisation de l’application
Modifié le 8 décembre 2022

We have installed you app, got paid version but still no media optimisation. We have installed it in our store as there are lots of heavy images used, but for couple of days it shows improvement and than get back the same speed look like not effect. Please check or stop fooling people

removable-veneers
États-Unis
14 jours d’utilisation de l’application
Videomagic a répondu 13 décembre 2022

Thank you for writing to us. We checked our systems to understand what's going on with your account. Our app is ML/AI based so it learns as it optimizes your store. The more data it cycles through, the better it gets at optimizing for your specific requirements. You have used our app for two days, and that is sadly not enough time to judge the performance of an app like fastshop. If you are willing to give us a chance, we're happy to have our team of engineers specifically monitor your store and identify how our app can best benefit the user experience of your store. Please write to us at plugin@crunchmediaworks.com and we will be happy to work with you.

31 août 2022

My store was at 38 when I installed this app. After running the app it is now at 29. It doesnt work.

brittanymyra
États-Unis
6 jours d’utilisation de l’application
Videomagic a répondu 2 septembre 2022

Hi. We have emailed you more than once to troubleshoot and resolve this but haven't heard back from you.

You signed up for our free plan - which is great for stores with less than 500 product images. Our paid plan covers stores that have more than 500 images and also videos, which is what we'd recommend you use for your store. When a store loads for a user, one cannot determine how they will filter and sort products. Any product and its related media could load, including the ones you have left unoptimized. This means that the better approach for bigger stores is to ensure their entire product gallery is optimized instead of just one small chunk.

We also ran a quick test to see exactly what is affecting your store's speeds and found that your store has other problems in its backend, and not so much media compression. While heavy media files are a big contributor to slow load times, they're not the only factor that require fixing.

Fastshop is a great solution to solve the heavy file size problem but it cannot help you with all the other problems we noticed on your website. We'd recommend moving to a paid plan, and hiring a robust SEO team to optimize your store's entire backend.

We hope this helps.

2 septembre 2023

The app is stuck on the loading screen

Level Up Life
États-Unis
3 minutes d’utilisation de l’application
2 mai 2023

Free Trial only increased my store speed by 1 point. Unfortunately, this did not build enough confidence for me to want to invest in the paid version.

Adam's Gear Solutions
États-Unis
5 minutes d’utilisation de l’application
Videomagic a répondu 29 mai 2023

Hi Adam,

Thank you for your review. As you would have seen, the free plan can only optimize upto 50 assets, if the number of assets are more, then you would need to full plan. Please do see if the image sizes have been optimized as promised.

We would love for you to reconsider your review as we dont believe it reflects the value our app provides.

4 septembre 2023

Eternaweve
États-Unis
16 minutes d’utilisation de l’application