fastshop: Optimize All Media!

Hi. We have emailed you more than once to troubleshoot and resolve this but haven't heard back from you.

You signed up for our free plan - which is great for stores with less than 500 product images. Our paid plan covers stores that have more than 500 images and also videos, which is what we'd recommend you use for your store. When a store loads for a user, one cannot determine how they will filter and sort products. Any product and its related media could load, including the ones you have left unoptimized. This means that the better approach for bigger stores is to ensure their entire product gallery is optimized instead of just one small chunk.

We also ran a quick test to see exactly what is affecting your store's speeds and found that your store has other problems in its backend, and not so much media compression. While heavy media files are a big contributor to slow load times, they're not the only factor that require fixing.

Fastshop is a great solution to solve the heavy file size problem but it cannot help you with all the other problems we noticed on your website. We'd recommend moving to a paid plan, and hiring a robust SEO team to optimize your store's entire backend.

We hope this helps.

Thank you for this review! We have submitted your request to our development team to allow stores to load a larger number of files at a time.

We have also been working with a set of stores that requested an email alert to go out to them on a weekly basis that will give them a summary of new media that has been automatically optimized by our app. This is a new feature that should roll out over the next few weeks to all the stores using our app. Until then, the app will continue to quietly optimize any new media uploaded to the store in the backend. We hope this helps!

Thank you so much for this review, you made our day!