The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Shanaya & Elina
I installed the app on my shopify store, but after I tried to open it the only thing I see is a blank white page. I don't think it works
We're really sorry to hear that you had this happen while using our app! We'd love to help you get this solved - our app had been up and running normally at this time, so it may have been a browser error.
We work really hard to make Crush.pics a high quality app and take any instance of app-failure seriously and work to get that resolved ASAP.
We've emailed you a few times but haven't heard back yet - you can reach us
any time at firstname.lastname@example.org
I used this app to crush images on my site and it saved me a ton of time and speed. Would recommend to anyone having speed issues.
I ran this on my whole website.. took over 8hrs, but did finish and has me all balanced now ;) thank you!
I'm trying to increase site speed. I know that my images are a huge part of that. Happy this easy solution exists!
Great App.Everything runs smoothly for us.Thanks to the developers for their hard work.I will recommend this app to my friends.
I have used this and not only it didn't help but it also lowered my score from 90 desktop and 80 mobile to24
Hello - We're really sorry that you didn't enjoy using our app, however, we can assure you that Crush.pics is not responsible for a drop in page speed. The app is not adding any code to your theme. It simply replaces images directly on Shopify (images are still served from Shopify servers) - and only if images are smaller than the original. If compression can't lower the file size, it won't touch the original image (it shows as "Already compressed" in the app).
Google PageSpeed is very complex, there are literally 100s of different things that can cause a drop in score. The best way to figure out what caused it - is to read results. I am looking now at your score (https://developers.google.com/speed/pagespeed/insights/?url=fashionfanz.com&tab=mobile) - showing 90/100 & 99/100 for mobile & desktop. That's great!
We've tried contacting you at least 3 times now and have not received a reply. Please reach out to us any time at email@example.com, so we can help you.
Works great, super simple to set up, and love the automation you can turn on and it'll work in the background.
It does the job but very slow. When it started the compress job, it said 11 hours remaining. After 4 full days it was still 7 hours remaining I contacted support for this but could not get a reply or help.
Hi there - We've replied to all your emails, at both email addresses, but it seems you aren't receiving them. Can you check your spam/junk folders and whitelist spacesquirrel.co with your email provider?
We are really sorry for the delay in compression over the past week. There were some issue at our data centre which has resulted in a small backlog of images that need compressing. Things are back to normal now.
Again, we're really sorry for the inconvenience. Be sure to check your junk/spam email folders for our replies and let us know if you have more questions.
Super easy to set up and works great. Very happy with it. I love being able to rename the images also.
This App is just too good for anyone who wants their store to run fast. I had a challenge with compressing my pics and it was just too great to see the changes in my store. Thanks for this wonderful APP.