CJdropshipping: Much Faster

Been using CJdropshipping for a few months now. I can say that I am not impressed with the service. They are not truthful about processing and shipping times. No clear details about delivery of services.

They put reasonable delivery time frames on product or services to get you excited. But when you eventually use them it becomes a nightmare. Also, I ordered product photoshoots about a few weeks ago. There has been no communication about the process or expected delivery.

The only reason I'm giving this two stars is because my earlier experience was good. It's just gotten worse as the months go by.

I will give them a couple of days to either fulfil my photoshoot request or give me an update. If this doesn't happen, I will be disputing the charge with my credit card company. I also feel it's time I move on to other alternatives.

I still didn't get the instructions to unlist a product so I could add it back with my price. I had to delete a product from my store because my wasn't added and cj won't let me re add the product.

CJDropshipping is far superior to any of the other dropshipping companies I have dealt with! Not only do they have 24/7 support just a click away, but they also get orders shipped to the USA in about 7-10 days. That is unheard of without an agent. If your nitch isn't on CJ submit a sourcing request and see if they can find it. It is well worth your time! UPDATE:
While I still believe my previous review to be mostly true, I have run into a situation in which I no longer have CJ Dropshipping installed in my store. What happened is one of my customers was sent the wrong product. The customer sent me an email with the picture of the item, which is different from the product ordered, I sent the photo to CJ to request a refund for the wrong product. I thought it would be no big deal, but I was wrong. Instead of covering their mistake and issuing the refund, they accused me of photoshopping the item to look incorrect. My store is still in its infancy and while I don't have a lot of orders at this time, I do not wish nor have time to deal with this in the future when my store starts doing more volume.

getting worse day by day, gave it a chance couldnt handle 30 order with shipping time, had order 10-11 days not shipped, made me lose money all together

Almost every product I have ordered (was shown with stock) is not available. It is super frustrating that they tell you it is out of stock, when you already received orders.

Products sync straight into active on my store before I can edit even the price. I order some products and they were so cheap quality, even Walmart has better clothing that what arrived. I ordered a suit with the words love on the sleeves and pants and was shocked at the quality, I can not even explain what fabric it is. I ordered a jumpsuit printed with flowers : it has an open from the knees to the feet and tight up at the bottom, it was not finished, the sewing was sort of exposed zigzag and fabric terribly cheap. The jeans jumpsuit that looked ok but so tight on the foot hole, never got my feet through (I am size 5-1/2 and skinny type) - they sent a swimming suit instead of a dress. When I called for complain, the guy said I should by more expensive items because the quality be better.
Ok, I get that, but I can not buy one of each item for a store to test quality and still wait 30 DAYS FOR DELIVERY. I am not sure what people are so happy with this. Also, it came in a plastic bag so tight , they don’t even bother to make a plastic with bubbles in case it get wet or ripped on logistics. I am very concerned to put out my name and have this company mess it up. Yes they answer question, it’s good customer service, the product on the other hand, not so good.

The interface looks good, but they have too many bugs with manage inventory with Shopify. I spoke more than once with the support and explained that the inventory management is incorrect, for example, there is a product (SKU-CJJJCWGY03637) that managed by CJ in my Shopify store and it shows that the quantity is 9000, and on the CJ website it shows that there is 0 quantity that’s mean the CJ management inventory can let me sell a product that they don’t have !! I can’t rely on this service. They have big potential but I can’t trust them, and I spent too much time speaking with the support team without any fix.

My agent is really helpful. However, the way CjDropshipping notified the change of shipping price is awful. They asked me to pay an extra of 39USD for my parcel, which leaves me no profit at this point. Got no option but to cancel the order. Very frustrating.

EDIT: The shipping is extremely slow and inaccurate. It does not update for 5+ days. DO NOT PAY for "Fast shipping" because it takes as long as ordinary shipping. It's estimated at 7-9 days and it has been 15 days already, just in transit. Customer service is kind at first, but now they are unresponsive.

I have tried many different dropshipping apps, until I found CJ. I enjoy how it's free to use and it offers so many different features. Thanks to CJ, my store is running smoothly. I have been using it for a few weeks now and it takes some time to learn all the features, but the agent chat option makes it stress free! Everytime I have a question, and agent is there to assist me immediately. Irene has been amazing and so helpful to answer my questions as I learn the platform.

The wierd thing is that most of the comments are thanks to the customer service representatives with names, this is suspicious , really Haha