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Support is always available! You don't even have to wait and can talk with an agent immediately. Freda Deng was very helpful and kind. The other Supprters are also great :)
Linda from customer support was very fast in replying and very helpful with my request!
Recommended 100%
Great customer service support. They clarified all your questions and so cooperated.
Special thanks to Zoey. Even over WhatsApp, they have quick responses.
and for team members Cheria, and Cute for their patience and guidance. they solved all our doubts. They deserve more than 5 stars.
I would like to provide a detailed and well-deserved review for the customer support at Cj Dropshipping. Over the past few weeks, I had the pleasure of using their services, and I am absolutely delighted with the exceptional quality and efficiency provided to me by Fionnula and the entire team.
The customer support at Cj Dropshipping stands out for its excellent communication. From the very beginning, I was warmly welcomed and professionally assisted by Fionnula. She was always friendly, patient, and able to address all of my inquiries with competence. It was evident that she genuinely cared about my concerns and was committed to resolving my issues as quickly as possible.
Another aspect that makes the customer support at Cj Dropshipping outstanding is their quick response time. Whether I submitted an email inquiry or utilized the telephone support, my concerns were always promptly handled. Even during peak hours when I expected longer wait times, I was pleasantly surprised by how swiftly my requests were addressed. This demonstrates the team's high dedication and efficiency.
Furthermore, I would like to emphasize the customer support's solution-oriented approach. Regardless of the problem or inquiry I had, Fionnula and the team thoroughly examined the situation and devised creative solutions to meet my needs. They always presented various options for me to choose from, making me feel involved in the decision-making process and allowing me to find a suitable solution.
Another positive aspect is the expertise of Fionnula and her colleagues. They were all well-informed and possessed comprehensive knowledge about Cj Dropshipping's products and services. This bolstered my trust in the company and the services they offer. It was evident that the staff undergo regular training to stay up-to-date and provide the best possible support.
In conclusion, the customer support at Cj Dropshipping has delivered exemplary service. Fionnula and the entire team made me feel valued and important as a customer. Their quick response time and customer-centric approach exceeded my expectations.
I wholeheartedly recommend Cj Dropshipping's customer support and would like to express my sincere gratitude to Fionnula and the entire team for their excellent assistance. It is refreshing to experience a company that takes customer support seriously and places their customers at the forefront. I will gladly continue to use Cj Dropshipping's services and confidently recommend them to friends and colleagues. Keep up the excellent work!
An excellent app with very good customer support. Thanks to Linda Feng, for helping me out with my concerns!
Five stars for Robert Yang for his assistance with CJdropshipping. Thank you so much! He helped me greatly with this
I'm new to CJdropshipping and wasn't sure what to do for my two dropshipping sites which I converted to CJdropshipping. Arlene was super helpful and patient with me and answered all of my questions. Thanks!
Just got off with Sita Cui, they was super fast and super quick and were ready to answer all my tough questions. The service was amazing and they were able to answer all my questions instantly, congratulations to anyone who is able to have them as an agent!!
Très bonne expérience les agents de CJDropshipping. J'ai eu affaire à Miya Huang et à Arlene Nong. Service réactif et font tout leur possible pour répondre au mieux à toutes vos questions. Je recommande.
Im really impressed by the service. My Agent Diana helped me really quick with my problem. She created for my a bundle like i wished and helped me with the package size. You only have to describe your problem and they will find a solution immediately. I can definitely recommend this app, even as an experienced Online Shop Creator. Thanks again Diana if you read this :)