CJdropshipping: Much Faster

CJ Dropshipping, simply put, is a nightmare. I'm in the process of delistng all products on my Shopify store that I've sourced from the app and would recommend that anyone unfortunate enough to have tried to use them to do the same. Compared to AliExpress/DSer, CJ's fulfillment system is cumbersome to the point of being non-existent. You can follow all of the excessive steps needed to list a product, only to learn, after a customer has ordered one, that it never "synced," even though you did everything right. You're also likely to find, once a customer has ordered a product sourced from CJ, that they don't actually have the item available even though you sourced it from their app, and that they never bothered to notify you of that issue, even after you've paid CJ for item and assume (incorrectly) that they have started the fulfillment process. CJ's support is equally abysmal. The agents available through their chat app, though polite, seem to lack proficiency in English or sufficient familiarity with how their app works. So if you're unfortunate enough to get yourself in a chat session with them, you'll find them seemingly answering your questions in riddles or hints, not out of any intention to give you a hard time, but because that is apparently the best that they can do. If you put in the hours (or days, or years) to try to get a real answer and solution, you'll find out -- assuming you haven't already died of old age -- that more than likely there is no real solution, other than going through a cumbersome process of refunding your customer for a product they will never receive. The only possibly redeeming feature about CJ, or so I thought, is that even though their products are almost always more expensive than those found on DSer/AliExpress, that their shipping is faster. I really haven't found that to be the case simply because their system doesn't work well. I'm hoping that with this review that I can spare my fellow Shopify store owners the same grief that I've experienced with CJ. This review is not based on a try or two with the app. It's based on my giving it a real chance, along with hours and hours of time spent on their unhelpful self-help web pages, videos and chat sessions. If anyone, anywhere, anytime, recommends you try CJ Dropshipping, run as fast as you can in the opposite direction!

So Far i have confidence in Using CJDropshipping for Fast Shipping and great platform. Awesome customer chat support, thank you to Vanessa Ding for the quick response to my request.

my agent Ely is amazing also this app!

Working with CJ really works out great thanks to my agent Carman. I feel in good hands and always get quick answers to my questions and help at any time.

Happy with CJ so far! Great shipping times during Covid-19. Sourcing is very effective and easy to understand. I have had a good amount of experience in other stores and uses Oberlo regularly but. If you want to give great customer service without ordering bulk, CJ is advisable. You will have an agent who will help you with any questions you might have. Mine agent is amazing!

Box Chen was extremely helpful! And took the time to help me out with some issues I was having! He resolved my issues immediately.

Asked some information abuot my starting business and contacting sellers and received very quick and exhaustive responses by Sita!

Great e-com logistic plateform, everything is already thinking and perfect. And have our own agent and support is a luxury. Especially when you've Tiffany Chao, alaways effective, professional and avalaible even when she is off work!

Dolly is fantastic.
Dolly is great.
Dolly helped a lot.

Visit my store to help Dolly
ekgs.shop/

Amazing customer service! Ruth texted me over WhatsApp and helped me solve any problems I had. I would recommend CJdropshipping to anyone who wants to start a drop-shipping business.