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Just chatted with Fionnula and she was very helpful with my questions and helped me to understand more about CJ Dropshipping and how to utilize it. A relief having someone to chat with that can actually help with questions or issues you may have!
Very good CJ platform- have just positive experience with it and very goog customer support.
Anthony the best one*)
Cudos.
Working with YANA has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!Lastly, i must say she is very friendly i really cant ask for more .
I had a problem with email notification settings and some product questions Cristina Chen was awesome helped me out really quickly, she was super helpful and nothing was a problem, had it sorted in no time.
perfect experience
fabulous customer service
I thank Raymond for clarifying my questions and helping me
Bin Han very kind and helpfull, he helped me a lot with my Problem
I would highly recommend Zoey to anyone using CJ. She truly cares about providing top-notch service to everyone. Thank you for your outstanding service!
Aria Lv helped me with Great customer service Hopefully getting some sales this week ; ). . . .. . . ..
Thank you for your feedback! your approval is our motivation.
I'm only giving 4 stars because I had the best agent and she did everything she could regarding 2 of my orders got lost so they had to refund 1 of my orders took over 30 day's to get and a few items I order was out of stock and I was not notified until after I placed the order. All I can say is use them at your own risk
I've been utilizing CJ Dropshipping for a while now, and it's been an integral part of the growth and success of my online store. The platform itself is incredibly organized and user-friendly, which made my initial journey into dropshipping much smoother than anticipated. Like any newcomer to the e-commerce scene, I've encountered my share of questions and uncertainties. Thankfully, the Customer Support team at CJ Dropshipping has consistently been a beacon of clarity and assistance.
Most recently, I needed specific information regarding shipping options to ensure my products could reliably reach my customers. This is crucial for me, as I aim to provide the best possible service and product availability. It was in this context that I had the pleasure of interacting with agent Billy. Billy's support was nothing short of exceptional. He was not only responsive and clear in his communication but also went above and beyond to ensure I had all the necessary information and tools at my disposal. His guidance made it easy for me to navigate the platform and make informed decisions about my inventory and shipping strategies.