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We had problems with the delivery time because our shipping option was removed. After less than 8 hours we had found a solution thanks to the active and nice customer support. Can just be recommended!
Estella has been so helpful the entire way through. They helped with any issues I had. They communicate very well and actually care about your success. I recommend this platform. Thank you!!
Thank you for your feedback! Your approval is our motivation.
The support from Elsa Tong was very good. Super fast response times and was able to help me with my problem quickly. I can only recommend it! Thank you!
Decent platform. My agent Yuki Zhao provided good service. Will continue to use CJ as long as it continues to provide good service and value to me.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Good app! The customer support is nice and very supportive at some points. One thing I am mildly satisfied is that the shipping/delivery times are a little bit high. Thank you for this amazing app. Hope seeing to do business for longer!
Had a few question via the live chat from cj with Cecil Chen. She was very helpful and always found a solution for me. Best customer service agent so far!
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
Our contact Rémi very pleasant and responds quickly to questions!!
We got a fast answer to our question.
Bin Han helps me soo much, i had a problem with a customer that said the order didnt arrive. But Bin Han helped me with this problem by proiving the order was delivered. Thanks so much. Every droppshipper should use cj droppshipping.
I asked for assistance with an order that I had handled badly and the operator (Billy Shi) was immediately available, professional and managed to resolve everything in a very short time. I am truly satisfied with CJdropshipping. I highly recommend it
Thank you Erica for your help.
Thank you for sorting out the issue about my product.
Just the help I wanted before my store could go live.