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Great service from Isabella!
Quick and easy respond on questions. Thanks Agent Ruth for the help.
Highly recommend great costumer support!
Great customer support from July Chan, she helps me big time. Thanks July.
I have been a CJ Dropshipping client since 2019 and am still here after 5 years. What sets CJ apart from any other 3PL is their focus on nurturing relationships with their clients. Everyone is going to have competitive prices, product costs can only go so low and shipping lines are going to be pretty standard everywhere you look, so the one way to be differentiated is by giving the best customer experience possible and CJ does exactly that.
CJ feels more like an extension of your team, like a crucial member of your store's success. They want to you to win and relish in all of your victories. Quickly, they learn everything about your store's needs and know as much as you when it comes down to the products you are shipping out.
In this hectic world of delivering a product remotely thousands of miles across the world, issues will inevitably rise. And this is where CJ truly stands out because they are there for you in those moments to help you quickly resolve issues and move forward.
Over the years, I have been connected with 5 phenomenal account managers, but just recently I was connected with an account manager so good that I just felt the need to leave this review for my dearest friend - Carrie. She is an embodiment of everything CJ is and of the experience I hope everyone can have at some point. Her communication skills are 10/10, she is punctual, I can on and on... but the most important thing is that she gets stuff done!
So on behalf of myself and of all the members of my e-commerce stores, I want to thank CJ and more specifically - Carrie, for helping us make a dream a reality by servicing our customers they are the backbone of our business.
I just discovered CJdropshipping and I'm already switching all my products to use CJdropshipping.
The 24/7 support is very reassuring and helps me establish a certain trust with my clients. I'm also lucky to have Wing as my agent.
she reached out to me since the first day to help and guide me through my business.
If you're starting in dropshipping I highly recommend you CJdropshipping plateform.
Very good customer service. Ruth solved my problem very fast.
I give you a 5-star rating; you are amazing in your field, kribee Huang.
Great customer service they wil think with you if a problem arises and there quality control always on point. in my case Chico Lai was a great agent.
As a newcomer to dropshipping, I was a bit overwhelmed by the process, but Cherry Xu made everything much easier. Her support has been outstanding—she's been incredibly responsive, patient, and knowledgeable.
Cherry helped me navigate the platform and resolve any issues promptly. CJ Dropshipping's platform is user-friendly and offers a great selection of products, making it easy for me to start my new venture.
I truly appreciate Cherry Xu’s dedication and the excellent service she provides. Thanks to her, my experience with CJ Dropshipping has been smooth and positive. I highly recommend CJ Dropshipping to anyone looking for a reliable dropshipping partner!