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The first product I decided to dropship is being delayed by cj dropshipping by over a MONTH. All they can do is say sorry but not do anything to solve the issue. Truly a broken system. Would not recommend.
I experienced some frustration when attempting to place an order that turned out to be invalid. Despite being presented with videos to watch, I was unable to complete the order. Fortunately, Rebecca stepped in and promised to speed up the process of obtaining the product from her team. I am grateful for her assistance.
Great app, much better than oberlo.... super helpful 24/7 staff available. cheers to Jessie Xie for making the process super easy!
Thank you for your feedback! Your approval is our motivation.
i cant even log in this site has some major issues that need to be fixed. i would write about this issues in more detail but why waste time.
Dear Wild Life. Sorry for your bad experience. You can email your problems to your agent or support email. We can try our best to solve it. Have a nice day.
Flo Is An Absolute Fantastic assistance! Just by talking with Flo I feel More Confident in my work!
Do NOT waste your time and money with these guys! Worst customer support experience ever! They lie, the make empty promises, they blame each other, and never deliver. Their user interface is so ridiculously complex and ugly and useless! I wish I could give them -5 stars!! And Shopify has to do a better job vetting these apps AND managing them... that's part of their value prop. So, it turns we can not have more than one supplier app connected to a Shopify store, as we run the risk of those apps having access to orders placed for other apps. Case in point, among our CJ orders we found orders meant for Oberlo!
Hi, sincerely sorry for your experience. We will do better in the future. If you have any uncertainty, please contact us by email, support@cjdropshipping.com. Have a nice day!
I use it to find and list products.There are quite advantageous and reasonable products.Most importantly, there is someone from the team to help you.
Thank you CJ team.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
My Agent Caesar Feng was quck and responsive. He gave me answers without hasitation. He was very cooperative.
Thank you for your feedback! Your approval is our motivation.
Worst app and very bad customer support, they took almost 9 days to ship the items go for private agents they are best than this cj
Sorry for the inconvenience to you. For products not stocked in our warehouse, the processing time may be longer. You can contact our agent to help check the order status at any time. Chatroom: https://chat.cjdropshipping.com/?autoArtificial=1#/newChat
Talisa Chou has been super helpfull in assisting me navigating my way around Cjdropshipping website. Thank you so very much for helping me!