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Even though we have the middle of the night at my time, Niky accompanied me through the night and answered all my questions... Believe me, there were quite a few, hehe! Thank you Niky!!
Levin Lin et aujourd'hui Ming ont répondu à mes questions. Il ont été disponibles et réactifs. Merci pour votre aide précieuse.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
billy on the night staff was super helpful... i am still trying to make sense of such a departmentalized set up...
thanks billy
CJ Dropshipping is a great app but if it was not for its workers it would not be that successful Camilla Zhu was very supportive and patient she answered all my question. She gave me the support that I need to be successful in my business she is very knowledgeable about everything she knows her job very well I know for sure I am in good hands I will like to work her again please retain her I desperately need her
Extremely satisfied with the app and the overall experience. Big thanks to the agent Leah Cheng for solving my problem very quickly and helping me create bundles for my product. 5 stars!
Super app, great help from my super agent Agnes Fang !
If it was possible to give 10 stars Connie Jin would receive them. Again, I would like to thank her for taking her time with me and being very detailed and showing exactly where and what to look for. Customer Service is not DEAD, well not with Connie Jin. She is very professional, knowledgeable, and customer oriented. She eased the worriness of a first-timer, or anyone who is in this business. I pray I get her again or someone close to her caliber. Get training CJ!! Will recommend to others!! I am pleased so far and pray I will continue to be!!
Rubbish company, keep update the policy without inform to users. Continue set trap on overweight to let us to pay extra amount. COmplain so many round still no improvement.. lousy service and causing my company keep complaining by customer due late delivery more than 1 month , causing customer send police report on my company due to This rubbish CJ.. Seriously they always using free video as required pay video,. The video is totally free. Not make by CJ.. we all know.. they will to scam new beginner on dropshipping. The management on CJ is very bad. Always never come out said sorry to Us due to their delay on deliver.. I'm suggest your to use better dropshipping company compare CJ
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
It's amazing! I have many questions usually and support is quick and professional, Angel assisted me today and everything worked out fine! It was quick and pain-free experience!
Great service and great communication from agents.
So far I haven't experienced any issues with products or delivery times, fulfilment has been quick and easy with constant updates. Can't complain.