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Excelent app! Also the angents they provide you are very helpful and they respond usually withing 10 minutes!
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
The live chat support (Mary Li) helped me quickly. I was satisfied with the service, the problem was solved and Mary Li is friendly.
I have been using CJ for a few months and am very satisfied. Sales are very easy. My personal agent, Mr Jarvant is very professional and always there to help me.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
CJ makes the whole process of fulfillment easy. I am lucky to be working with Park who has been incredibly helpful.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I am very happy with this service. Great Agents & Support. They offer many services like sourcing. 5⭐
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Shipping costs are outragous. AVOID. $7 shipping for a $0.50 toy? There are much better suppliers around that don't overcharge for shipping to this degree.
Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. We have contacted your agent and she will get in touch with you. If you have any questions about the shipping fee, you could negotiate with her.
Customer support is basically non-existent. If you ever have problems with your account that aren't in the FAQ, you are basically never going to resolve it. Even if you get a hold with them they do not provide any meaningful help to you.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
The best sourcing service ever used. CJdropshipping is really great. They are free and available 24/7. The delivery time is faster than Aliexpress and the overall value they are providing for the dropshipping business is amazing.
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I've been trying out the CJ dropshipping platform for a week and it has just been absolutely appalling. I've been sending queries via the Chatroom, the Live Chat and email but my queries haven't been answered or resolve. I ran a test order through because I was tired of chasing for answers and was going to run the test on my own to find out how the dropshipping process would work. The order has been sitting in the CJ system and the transaction cannot be finalised due to their system error. It's been absolutely frustrating. I am so glad I haven't transitioned my store over to the CJ platform as this would have ruined my business. I caution other business users to test out the process for yourself before proceeding. My experience has been nothing but unsatisfactory from the go.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
I used this app after checking the reviews. But my experience just a few days after opening, was truly of nightmares. I spent six hours trying to get my clients order pushed through. I followed all the instructions, their help bot and staff member were no help sadly. In the end, I located another supplier who I used ten years ago whilst trading on eBay. Order went through, real easy. If it's not easy, I don't need to deal with the stress. My Clients deserve the best service, as do we.
Hi, we are so sorry for your bad experience. If you have any problems, please send an email to our support team (support@cjdropshipping.com) and we will try our best to help you.