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I am so disappointed with CJ dropshipping! Because they never keep customer's winner product information as private! As mentioned in earlier, I requested they keep all of my product sourced privately but they always open to public! All my effort was stolen by other competitors! After I place the order, they told me after TWO WEEKS that the items is out of stock! There is no reason they realize the product out of stock AFTER TWO WEEKS! Because of that, I received tons of disputes from my customers and this issue make me lost a lot of money and also customers! I really dissapointed!
Hi, we are sorry for your bad experience. If you have any problems, please contact your agent or send an email to us. Email: support@cjdropshipping.com We'll try our best to help solve your problems. Have a nice day!
CAUTION; They take at least 30 days to send orders to customers thanks to them I lost my AMAZON SELLER account and finally they do not want to give you your refund because they tell you that your orders are already in transit but it is false, be very careful!!!
Good customer service and fast response times
Helpful agent and helpful tutorials provided, was able to answer queries
Thank you for your feedback! Your approval is our motivation.
The apps is very good and easy to use. You will have agent straight away available for you. The most is important is communication when you're scaling up. My agent Lina Lin has been wonderful supporting my business when I'm scaling. Big thumbs up for her.
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
they are very help full. they can find anything you need. You will get your personal agent who can source any product you need. Juniper is my agent and she is always available with everything i need
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
It's a pretty good app, you can find many products and if you can't find them you ask to put them and they will put them very quickly. They have very good customer service, they help you every time you need it. Recommended!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Worst platform for DS I ever saw.
Starting from "customer support" over the shipping and delivering items.
Spending time, money and nerves.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Awesome app with a lot of helpful features. My favorite would be having your own assigned agent who is more than willing to help you out! Thanks!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Bianca was very helpful in helping my store with it's first order. I expect many more positive experiences in the future.
Phoebe was really helpful. I chatted with her on two separate occasions and asked numerous questions, as a very new dropshipper. She very thoroughly answered my questions and was quite polite.