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This app was very hard to use, and when I was trying to list items on my store, the shipping of my product wasn't set to the ordinary price, instead set at 60-70 dollars! Many of the dropdown menus didnt even show up for me, and the wrong information kept on showing up on my product. The product descriptins were very wary and unclear.i wouldn't recommend this app to anyone. I have wasted my time and energy on this horrible app.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
I am so disappointed with CJ dropshipping! Because they never keep customer's winner product information as private! As mentioned in earlier, I requested they keep all of my product sourced privately but they always open to public! All my effort was stolen by other competitors! After I place the order, they told me after TWO WEEKS that the items is out of stock! There is no reason they realize the product out of stock AFTER TWO WEEKS! Because of that, I received tons of disputes from my customers and this issue make me lost a lot of money and also customers! I really dissapointed!
Hi, we are sorry for your bad experience. If you have any problems, please contact your agent or send an email to us. Email: support@cjdropshipping.com We'll try our best to help solve your problems. Have a nice day!
I am new to CJ Dropshipping so I can't say too much but one thing I can say for sure is that their customer service is top notch! Their agents go above and beyond to answer all your inquiries and concerns you may have and make sure you have a pleasant experience with them! Shout-out to my agent Winston for going the extra mile the other day! Highly recommend this as an alternative to aliexpress and oberlo!
Great App and great dropshipping supplier. The products are really easy to map and there is a big variety of shipping mehtods for every need. Glad I switched from AliExpress to CJ
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Very good service overall. CJ Dropshipping is a must for anyone who wants to do business professionally.The thing that impressed me the most is the human dimension that there is around with the agents who are very really helpful and very attentive.
Big up to my agent @Maggie ☺️.
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I really like Cj, it is sooo much better then Ali Express Dropshipping, so i cant understand the 1 Star reviews. I think they are kind of fake. I just wrote in live chat with Susan (I had a very good experience with her) and I was helped within seconds. I remember even earlier at AliExpress where I had to wait days for the answer from the supplier. Those days are over now, thanks Cj!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
The best customer service as I experienced so far. Very fast and helpful! All of the agents speak English very well and are willing to help. Especially my personal agent Stella. She is so helpful, kind and friendly. I would definitely recommend move out from Aliexpress and start using CJ Dropshipping.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Almost every product I have ordered (was shown with stock) is not available. It is super frustrating that they tell you it is out of stock, when you already received orders.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Very supportive staff. Maggie Pan was my support rep today and she solved my problems within minutes. All the other staff I had chat with so far are also supportive. Would recommend doing business with them.
Great customer support from Cole and his other colleagues. They've always been very helpful to me. Not sure why others are complaining about their service. Here is some advice - maybe try being a little more polite when speaking to a rep. Thanks again guys!
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!