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All the agents on the platform have always treated me very well and been very friendly. When I raise a problem with them, 90% of the time they solve it quickly or tell me what solution I should take. As for the platform, it is not very intuitive. It is quite difficult to link products to the store and understand the entire process involved in shipping to the customer. The platform could be greatly improved. Its employees are all very professional.
Kerin has been very helpful. Fast with his replies. Speaks good English. Many have not been as attentive but Kerin has been great!
Carman Wu was extremely helpful and efficient. She solved my shipping issue quickly and guided me clearly through every step. Really appreciate her excellent service!
I find CJ human agents like Sini Liu extremely helpful in tracking order although the platform can be intimidating and could do with a better overal design they have helped drive my business on platforms such as Shopify and eBay.
Cjdropshipping agents are always available for clarification, explanations and more.
Angel, Alicia, Sita have been very helpfuk
I am going to receive my first orders soon. So I cannot say about orders yet.
April has been awesome every time I had issues or questions, she is helpful and patient with me.
After using the app for over 1 year now, there are a few updates I would like to see to streamline some of the functions.
I have been using CJ Dropshipping for my e-commerce business, and I am thoroughly impressed with their services. The platform is user-friendly, and the range of products available is extensive, catering to all my business needs. Shipping times have been consistently reliable, and the product quality has met my expectations.
A special thanks to Agent Ken Yang, who has been exceptionally helpful throughout my experience. Ken’s prompt responses, attention to detail, and dedication to resolving any issues have made a significant difference. His support and professionalism are truly commendable, making my dropshipping journey smooth and hassle-free.
I highly recommend CJ Dropshipping to any e-commerce business owner looking for a reliable and efficient dropshipping partner. Their exceptional service, combined with the outstanding support from agents like Ken Yang, sets them apart in the industry.
Today's service was very good. A special shoutout to Bonnie Gu, who did everything to make the conversation flow and answer my questions as best as possible. She was kind and professional. Thank you very much.
Good platform with a large selection of products and competitive prices. However, product info is often incomplete or missing. Leah was very helpful in providing the needed details.
Super app, only one star deducted because the search function isn't optimal. Otherwise, a super fast and helpful service. Available at any time. Praise and thanks to Ruth for the support. I definitely recommend the app.