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More than a year in and things of course have their ups and downs but it is always dealt with. Customer service for me (Eric) has been really great. Things are always followed up, and considering time difference, he has really tried to help me even when it's sooo out of his office hours. There are so many options for fulfilment, and when I needed things to be more customised, they have been slowly implementing them. Prices are getting a bit too high, so if if CJ can be a little more competitive, it would make it a pretty perfect platform. It's quite a comprehensive platform in my opinion. Those that are very negative comments, just need to learn the limitations, struggles and pain points that the agents go through. Agents are your partners not your staff and remember mistakes can happen to us all.
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Excellent customer service. Great advice on packagin options and a very fast response. So far a perfect experience.
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Cjdropshipping is a good platform which saves time compared to other services. My agent, Vivian is very responsive and efficient who does not hesitate to advise you. The work is always great! Thank you for your help !
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I asked my agent Tiffany many questions and she gave me the most helpful answers.. I am happy with Service.
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Donna answered quicky and solved my problem easily. They always service quickly and answer all my guestions.
Would recommend CJ to anyone, the advisor Skye is in super hardworking and does her job brilliantly!
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Box Chen was a huge help with answering all of my questions about CJ's app! He is so knowledgeable and really knows the app. I'm so glad I had the chance to work with him.
Pro agent a fast reply, thanks a lot Zoey for your assistance.
My friend (a seller since 2018) recommend me Cj for their fast shippement, High quality products and Availability, and that 3 things are my first requirement for a long terme collaboration !
Chandy Chen was great assisting me navigate my order. Awesome expereince completing my order with CJ Dropshipping.
Thank you Talisa Chou for helping me so much tonight! I appreciate all that you do and for being so patient with me!!