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Great app, whenever you have a problem, customer service is always there to help you, even if your appointed agent is not available someone else will step in and resolve the problem, very competent, very professional and savy. Thank You Thera, Hugo and to my appointed agent Rookie.
Thank you for your feedback! Your approval is our motivation.
Love CJ, and the customer service is awesome. Summer is very helpful and the app is very complete. recommend
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
My agent Aoki is hands down the best thing about CJ. Stellar service, absolutely quick response and even quicker solutions. So happy with CJ, not a single problem so far. Give AOKI a raise!
I had some concerns with my package and I reached out to support and Ken was very helpful resolvin'
The support team is amazing, especially Connie. The app is great. good interface. Thanks and regards
i must say CJ has improved in the past few weeks, now they process orders very quickly and updates tracking info unlike before, also you get a shipping label making it easy for you to know which shipping carrier has your package but would be nice if the shipping prices could be reduced a little. keep the good work up, and also Please try inspect product properly before shipping out as this will reduce returns. HAPPY CUSTOMER= MORE SALES.
My representative assigned to me, Angel, was extremely helpful in getting my first order to start going through correctly :) she was very nice and helpful and addressed all questions and concerns I had in a timely manner and in a way I could understand. 100% recommend
Lea was a very professional personal agent from CJ that helped me navigate the site and work toward completing my project. I would recommend this site if you would like to start dropshipping or even just browsing their products in general. They provide seasonal products as well as an array of everyday products.
The app itself takes some getting used to but the customer service makes up for that. Lee Li is truly awesome. He patiently answers all of my questions within a few hours.
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Thanks a lot for your quick response
and thanks to Raymond He