Rezensionen (8.119)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 96 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
29. September 2020

Absolutely fantastic. Great service. Highly recommend this app for fulfillment if you are dropshipping.

Pop Up Life
Australien
Etwa ein monat mit der App
CJDropshipping hat geantwortet 29. September 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

19. Mai 2023

Really good app for dropshippers and way better than aliexpress. Better prices, better delivery times and better automatic fulfillment. also has a way better customer service wich answers in seconds. My support agent Leila is always there if i need help and solves everything really quickly. I can only reccomend this app

Car Features
Deutschland
Etwa ein monat mit der App
15. März 2023

What a great app to dropship with, especially if you're just starting out! One can find great success here as there is no membership fee for the majority of utilities it provides. For example; Anne is a personal agent they have assigned to me, and within 5 minutes of being connected she had already added so much value to my store with analytical data, trending products, and by just simply being there to answer an questions I may have. FOR FREE. She is a wonderful agent at that. Thank you guys for making this app, you're helping thousands.

Priority-Comfort
Vereinigte Staaten
Etwa ein monat mit der App
21. Oktober 2022

Really good service thanks Cristina. Fast replaying, really helpful information, I really appreciate it

ChillPods
Israel
Etwa ein monat mit der App
27. Dezember 2021

I highly recommend cjdropshipping very nice platformer with very good agent like Jessie Xie, Very responsive!

REGENER™
Schweiz
Etwa ein monat mit der App
CJDropshipping hat geantwortet 27. Dezember 2021

Thank you for your feedback! Your approval is our motivation.

14. März 2023

I am absolutely satisfied with the support from my CJ agent Ceci. I receive quick, helpful and professional feedback. This makes working together fun. 5 stars from me.

eazy2go
Schweiz
Etwa ein monat mit der App
26. April 2020

I would say that they" try hard" . A good point is that they mostly do answer chat requests quite quickly (day and night ) however there are some issues . Sourcing requests are slow ( days slow ) but they get quicker if you prompt them.They are polite .

They are defensive , any questions asked about shipping costs will be always blamed on someone else even though they are the shipper (CJpacket )themselves .
Be aware, they dont understand the principle of sorting the problem now, and we can deal with the details later. They will insist on their "dispute" process even for the smallest thing , completely forgetting that your customer is being frustrated . Its their process thats more important than your customer .
Their understanding of written English can be frustrating . Be prepared to repeat yourself using different words and targeting a lower educational level .
There are the usual website issues . My advice is that you frequently refresh it yourself and watch very carefully that it has actually reloaded . You might pay twice otherwise . The website, and pretty much everything they do on the site and the links they control associated with the site are not at all intuitive . So, it will take time to work out why they do, what they do in their layout. For instance why would the tracking tool be hard to find? you,d expect it to be right there on the orders and processing page . Its not .
Overall , they have frustrated me several times , But I will stick with them as I think they do try hard . But, seriuosly it can be a struggle .

Mountain2Sea
Neuseeland
Fast 3 jahre mit der App
CJDropshipping hat geantwortet 26. April 2020

Sincere sorry for your bad experience. We will work harder to offer a better service for you.
If you have any questions, please feel free to contact your agent or us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
And CJ is always devoted to offer the best service and help every drop shipper from start to success. Best wishes!

28. Dezember 2022

Nancy is my agent she is a wonderful agent and I love working with her she supported me in every single step where I get stuck without any delays lots of love to Nancy ❤️❤️

SAK online store
Malaysia
Etwa ein monat mit der App
1. Juni 2023

I am extremely pleased with CJ. Their customer service is exceptional, and they provide quick solutions to any issues and requests.

RejuvaWrap
Australien
Etwa ein monat mit der App
7. Juli 2020

This is a very different business idea and the concept is easy to use. Easily browse the products on website and then add products to your store.

Vital Crop
Vereinigte Staaten
Etwa ein monat mit der App
CJDropshipping hat geantwortet 7. Juli 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!