CJdropshipping: Much Faster

Still getting used to this service, but has been much cheaper and I love the ability for custom packaging. Thanks Remi for all your support.

I like Box Chen's customer service.
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CJDropshipping is wonderful for new dropshippers. And my agent Bucky was very patient and helped me a lot.

very very good service...THANK U SOOOOOOOOOOO MUUUUCCCCHHHHHH

I UNDERSTAND QUICKLY
I CAN MAKE IT BY MYSELF

THANK U SO MUCH

It is a very good app. The support custom is very good
They help me to find my product very easily.

App is working really good and their customer service is amazing. Icy is my account manager she replies instantly every time and their delivery time is on time and reliable. Highly recommended !

Excellent service and quick response! Niky was very helpful with handling my request in a timely manner. I appreciate the attentiveness.

Irene was always responsive and worked hard to get my product listed as quickly as possible. I'd say they have really reliable agents!

I am extremely pleased with CJ. Their customer service is exceptional. Brian provided me with a quick solution to any of my requests.

So far, I don’t have much good to say here. I am very seriously considering dumping CJ's

I joined CJ Dropshipping because I was having a lot of issues with another supplier. Unfortunately, I am having more issues with CJ
s than I did with the other supplier. Problem after problem. Difficult to get a reply because they stick you with one agent and say, "I'll leave a message for ..."

I asked CJ is their inventory levels were real-time. They said yes. Well, for my second order with CJ Dropshipping, two days after paying they tell me the product has been discontinued. Why is it listed as over 11 thousand inventory then? This makes me look bad to my customer. I have just moved to CJ after having this issue several times with a previous supplier.

I spend most of my time waiting in line in chat for support – not enough support staff, so you have to wait a very long time. They take days to answer support tickets.

They have no product descriptions on the product I have been looking at. They say weird thing like Material: cloth. What is cloth? Is it cotton, polyester, or something else. They provide weird measurements and sometimes it is not clear whether the measurements are across the garment or around the whole garment. Presumably half the garment if it is cm. Sometimes they list product size but miss some of those sizes in the size guide table.

Their customer product reviews look fake, I’m not sure – many have the same name or exact comments on the same product. There are often female name on make product, and vice versa. I know people buy others gifts, but there are too many, and the way they are worded implies the product is being use by the person proving the review.

So I have to either use a lot of guess work – which is risky, or I spend all my time waiting in chat or for a support ticket to be answered.

Fake fulfillment times - they mark orders as fulfilled shorty after you pay and stick a tracking label on them - I know because I ordered a product for myself. I received an email with tracking details which showed as no data for days. I have two orders that have been marked as fulfilled but they haven't even reached their warehouse yet! Orders are not fulfilled until they are just about to leave the warehouse for transportation to the airport.

Disappointing.