Rezensionen (7.957)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 96 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
9. Januar 2023

The products that can be found are excellent.
Great support, fast and simple. Rebecca Zhang helped me quickly.

Giratol
Italien
5 tage mit der App
26. Mai 2022

very bad and poor service. the app itself ok but when you need real help they wont help you immediately my cj account was hacked and i was unable to filfilment orders *or* autorize the store on new cj account. it toke them over a week to start understand what happened and then they help
watch yourself!

Mr. Remover
Israel
5 monate mit der App
16. März 2023

Love the range of products available, customer service is 10/10! Donna was an absolute gem & sorted out my query super fast with no hesitation or difficultly. Thank you!

Mugchic
Australien
5 monate mit der App
10. März 2023

Perfect service of Cheria.
I Wish her as my personal agent of CJ
Perfect service and i’ll work a lot with her.

Imperial Shop
Italien
5 tage mit der App
20. Dezember 2022

5 stars to Alina Liu. She is very helpful. Her response is very quick and much appreciated. I am glad they have this kind of customer support.

Sari Sari Shop
Vereinigte Staaten
5 tage mit der App
5. März 2023

Jesse is hands down one of the best customer service representatives I have ever had the pleasure of dealing with. I asked a lot of questions about CJ, but Jesse took the time to listen and address my needs. She was patient, and understanding, and made sure that I had all the information I needed to make an informed decision. I truly felt like I was her top priority and that She genuinely cared about my satisfaction.

rknives
Pakistan
5 tage mit der App
17. Oktober 2022

Der Support Mandy LU ist sehr hilfreich gewesen. Ich habe mit ihr auf Englisch gesprochen. Super App. Danke.

MI-IE.de
Deutschland
5 tage mit der App
31. Dezember 2020

Is a good app for dropshipping business start up .Makes dropshipping more systematic and more easier.

Soul Many Things
Vereinigte Staaten
5 monate mit der App
CJDropshipping hat geantwortet 4. Januar 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

1. April 2023

Thanks to Rebecca Zhang for helping me solve my order synchronization problem .you are the best. I hope to fall back on you if I need one day

Sporty-Human
Frankreich
5 monate mit der App
26. November 2021

Very poor service. Realistically speaking, only 35-40% of orders are delivered properly. When I say that, I mean: The process does not exceed 5-6 days. It is very long for the others.
Also, it REGULARLY happens that after 10 days of processing they just say “Out of Stock”. Very bad for us, they cover themselves while we quarrel with customers and lose them, as our reputation declines.
The other thing people need to know is that the Agent assigned to them by CJ can't help but look at the warrants, say what's going on, can he speed up the process? NO, it almost doesn't serve. And worst of all is when they write to you "This often happens in the DS" MA don't? And because you don't update your Stock products nicely, it says 40,000 in stock, and you say sold out. Funny and sad. To summarize: The processing is horrible. They always apologize and that's why only the customer service serves, to help in the right way? Hard
They do not update the camp regularly. Everything that is written on the site is not true.
They are only suitable for a start, later you have to get away from them or you will fail in the worst case.

Frenchie Complex
Vereinigte Staaten
5 monate mit der App
CJDropshipping hat geantwortet 29. November 2021

Hi, sorry for the inconvenience to you. About the inventory, there are two types: CJ inventory (stocked in CJ warehouse) and factory inventory (stocked in factory inventory). When CJ doesn't have the inventory, it will take some time to get it from the factory, which will make the processing time longer. Regarding the out of stock issue, we recommend you contact your agent for the latest inventory status of your best sellers. Thank you for your patience.