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I am new to this business. My business site is www.thejressentials.com and I have a lot of questions and it's normal. All I need is just to talk with a responsible person from CJ who is Ms. Katy Wang. She is so sweet and always confirms if my problem is solved or not. I don't know for how long I am going to have this kind of excellent service, but for now thank you so much Ms. Katy Wang.
Regards,
Jac
I wanted some information regarding a product and despite the time being 4:00 am Mr Robert Yang answered all my questions. Thanks to Mr Robert for providing an excellent customer service.
Love the customer service from CJDropshipping. Thank you Jacob Zhao for the great customer service..
Thank you for your feedback! Your approval is our motivation.
Got Donna as support and was very happy with her fast and helpful replies : ) I hope my branding will be prosperous with their help.
Thanks, Yvonne Xu! She is very helpful and responsive to my inquiries. Looking forward to working with all of you as I grow my business with CJ Dropshipping. :)
I needed advice on when to add CJ to my site and Elina helped me decided when I should add it. Since my products were very similar and my new site is almost ready to launch, I decided to go with CJ Dropship. They have a TON of products for you to choose from and a US warehouse for faster shipping to your customers.
Thank you for your feedback! Your approval is our motivation.
Great customer service. Bruce was very prompt and understanding with my issue. I can not wait to make loads of money with them!
My experience here is very good, with a very helpful service with my agent Ada that is the Top here, very kind and professional, available in every moment to solve my problems. I advice this app !!!!
The costumer service has been very helpful everytime that I needed. ............................................
Good products but suck ass service. This guy (Christian) told me since it was 12 a.m. in China he couldn't help me until LATER and that HIS WORD was the last word... in other words screw you!!! I will limit my dealings with this company as much as possible and would not advise ANYONE to deal with them until service like these are rectified!! I also have a screenshot of the entire convo. I'm also saving this screenshot incase CJ deletes it, and i will return to repost the same exact message EVERYDAY!!!
Hi styky, thanks for your feedback. As we learned, there is a problem regarding your invalid orders, and our team is helping to solve it and get back to you. When you have any problems, please do not hesitate to submit a ticket, send an email to support@cjdropshipping.com or contact our online support. We'd love to help you grow your business and thanks for your patience.