CJdropshipping: Much Faster

They offer a nice variety/selection of products. Unfortunately, they don't properly notify you of an issue right away, and I've had a few issues that have caused me to lose sales and have to refund customers.

I am very happy with this service. Great Agents & Support. They offer many services like sourcing. 5⭐

DONT USE!!! you cannot copy tracking numbers off the mobile app on iphone. secondly the user interface is very poor, confusing and hard to use. Additionally shipping is incredible expensive and almost never as fast as advertised. it is very hard to link it to your store and theres often fulfilment issues. the tracking information is very basic and never registers properly on shopify for whatever reason. And if you make a mistake in the shipping information it can take up to 2 weeks to change regardless of if your "agent" knows about it. And if you miss the expiry date your money will vanish into thin air with no refund available. I even had one order fail border security and sent back to the manufacturer without any notification. The amount of customers that won't do business with me again becuase of cj shipping issues would be massive i regret ever signing up.
"the bitterness of poor quality remains long after the sweetness of low price is forgotten"
just pay the extra to get a professional dropshipping service, don't bother with this.
I lost $80 because i made a mistake with an orders address however i was unable to fix my mistake for 2 weeks and it slipped my mind, it then expired without any notification or warning my $80 vanished with no refund available. they then offered a $2 coupon on my next purchase after i called them out in their shortcomings... it's clear money comes before customer service and customer relations with this lot. try to find someone who actual cares and values relationships over $80... i will never purchase with them again.

Bonnie Gu was Spectacular ! answered all my questions with ease and was very knowledgeable on the product and questions i was asking 10/10 will recommend her and if i had an option , she will be the CJ consultant i will always go to ! Thank you :)

CJDropshipping has been a great experience. Even better than others which have a paid annual subscription up to $500+. What has most impressed me however is the personal agent assigned to you - for me it's Saturn Wang, who went above and beyond in helping me source my product, helping me with issues such as customer cancellations, and even negotiating pricing with suppliers. He literally sourced me products and variants the SAME day while competitor PAID dropshipping services take up to a week even when you link an aliexpress variant. Cannot recommend highly enough - I've had my current success thanks to CJ and the amazing agent Mr. Saturn whom I've been assigned :)

Very good alternative to AliExpress. Allows you to process orders with better delivery times than AliExpress. Really professional service despite the time differences it can have with your personal agent (I'm based in France) but you can still contact the chat employees who are very reactive! My personal agent Sharon is very attentive and does her best to provide solutions to each request. However, there are always improvements to be made on the platform itself (to better track customer orders, filter them and export them faster) but this concerns web development and is therefore another subject. I recommend the application, if you don't work with an agent yet.

Really good for dropshipping. They assign a private manager. They are really helpful. My manager Sita Cui is just really helpful for me.

Reliable shipping and good integration. Agent Cassiel is also helpful and responsive in follow up and answering queries. Can improve in having more accurate product description and pictures. In addtion, the CJ JL express tracking information dont work. Other than that, overall would recommend using this platform for dropshippers who are just starting out.

Great Customer support by Cucheng. Happy working with CJ.
Hope to establish a long-term partnership.

I'm pleased with the customer service. Is there prompt and stay on point. I look forward to having a very lucrative business relationship with CJ drop shipping.