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Sulee Li consistently goes above and beyond to answer my questions and provide exceptional assistance. Her dedication to customer service is truly outstanding, and she never fails to find solutions to even the most challenging problems. Thanks to her, I have been able to resolve numerous issues efficiently and effectively. Sulee's remarkable work ethic and commitment to helping her clients are truly commendable. I wholeheartedly recommend her services to anyone in need of reliable and expert support. She is a true professional, and her efforts have made a significant positive impact on my experience.
Gildan Wu is great. she helped me to get the tracking information and how not to send email directly to customer. That way i can send customer last mile tracking no of the country so they can trace with local company. it was good service of CJ
The Customer Service on CJ is always on TOP.
The customer service provided by Leah Cheng is exceptional. Whenever I have questions or concerns, Leah is there with lightning-fast responses and always manages to find the perfect solution.
I love it
Very good service and nice products! Luciano helps me out a lot with my website and it is very helpfull! I would like to see a bigger assortment of one specific product in the future.
I have recently started to use CJdropshipping service
but I must say response time is very quick and the agent ( Tab Zhao) assistance has been exceptionally good.
Angel Li was incredibly helpful in creating the perfect image for my product; her expertise made the process seamless and truly enhanced my listing. Highly recommend!
Not only do they have a large selection of products with great marketing material, my agent Eileen has also been really responsive and helpful with any questions I have for her. They don't treat you like a number here and theyre always happy to help.
I wanted to take a moment to express my gratitude for the excellent support you've provided me with at CJDropshipping. As a vendor for my dropshipping business, your assistance has been invaluable in navigating various challenges and ensuring smooth operations for my Shopify store. Your prompt responses and willingness to help have truly made a positive difference in my experience. Overall, I'm thoroughly satisfied with the service and support I've received from CJDropshipping, and I look forward to continuing our successful collaboration in the future.
Today, there was a technical problem on CJ. I sent a WhatsApp message to customer service. Within a minute I received a response from Billy. He reported the problem to the tech team. Less than 20 minutes later, Billy told me the problem was solved.
This is probably the best customer service and the fastest problem solved I have ever had from a company. This is a great company. If I could give them 10 stars I would.
Had a few questions and wanted to add some ordering variants to a certain product. Sita Cui was very helpful, had my answers in minutes and had my variant's added very quickly. Great Job!