CJdropshipping: Much Faster

worst source ever. I would rather use aliexpress than working with this kind of supplier. They sent all my products without any protection and do not accept my refund for damaged goods. Moreover, they still not ship my package after 14 days processing. The first and last time working with .

Updating the review from May 3

Happily, since my last review things have changed. My agent Lisa Wei is providing excellent assistance via email, I'm thankful for her support and understanding. She responds on time, acts polite and professional. I hope for successful cooperation in the future.

I'm rating CJ App 4* because of few factors that can(needs)to be improved:
1) Not updating the product page when the product is not available. (you list the item, and then figure out (if you ask) that it's out of stock)

2) Badly need more filters for search, when searching for the product I normally get around 60 pages of results both related and not related.

3) Sometimes the descriptions are unclear and have to double check with the agent

I wish CJ only get better and better and grow!

My personal Agent Miro Tan was very helpful. Answered questions right away and solved the problems. In addition, she has also been nice and friendly.

Thank you Miro Tan :)

Really good customer care service. They are very kind and fast on reply. No need to wait for hours.

So far I am very satisfied. My agent nancy answers my questions promptly. She knows exactly what I need and shows me the perfect solution. I love that she uses screenshots or video links to make it easy to understand.

Vita Liu was customer service for Cj drop shipping, she helped me as much as she could. She sent me screenshots and everything. I have yet to rder things from CJ but so far it has been great

zero stars would be a better option worst app ever. Customer service knows nothing, takes 6 days to process an order, tracking numbers are useless. Agents never answer chat or emails. I never had one order go through without issues. my update since march 31 orders still not delivered and no refund in sight. Complete nightmare dealing with these idiots stay far away and these 5-star reviews for them are completely fake.

So, everything started really well until my customer receive the products.. And guess what, I made a thank you card, the thank you card wasn't on the packaging. The bubble colomuns wasn't on the packaging as well. To sum up half of my packaging was sent to my customers. Hope their logistic becomes better in the future but so far ..

This is a real review not fake like 99% of the other reviews. It has been 1 month since we started using this app , they could only deliver 1 order out of 16 orders. Orders are showing no progress since more than 5 weeks. Customers are calling us everyday and we have no explanation to make. They only create an electronic shipping label but they do not actually ship the items. Stay away from this company, It is not worth to lose your hard earned reputation!!!

This app was very hard to use, and when I was trying to list items on my store, the shipping of my product wasn't set to the ordinary price, instead set at 60-70 dollars! Many of the dropdown menus didnt even show up for me, and the wrong information kept on showing up on my product. The product descriptins were very wary and unclear.i wouldn't recommend this app to anyone. I have wasted my time and energy on this horrible app.