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worst app you can use for your store , if you want to kill your project then use this app , the order takes 1 month to ship . processing time is 10 days , and when you contact the=m and tell them its supposed to be 3 days as per the page , they say no 7 then after 8 days i contact them again they said processing usually takes 10 days , the app idea is nice but it drags you to a very bad service
really gave them many chances but seriously its really bad
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
I have been using CJ for the past few weeks and it has been such a great platform, Shaw Ye has been my assistant and he's there 24/7 to help me with anything, he is always so worried to help me and gets things done quickly I truly recommend CJ to all dropshippers out there, and if you want good attention ask for Shaw Ye :)
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
DON'T USE Cj dropshipping !!
Unless u want 10 days handling times with an additional 10-20 days delivery times. Over a month for customers to receive orders.
Customer service won't care unless you're making over a million dollars in sales.
Use Zendrop instead.
Very quick and detailed help with pictures and detailed explanations special thanks to William Wei. The best live support i ever seen
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I am very happy with the service. My dedicated agent, Susan, answers my questions perfectly and finds me the most suitable solutions. I am delighted!
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
I am so disappointed with CJ dropshipping! Because they never keep customer's winner product information as private! As mentioned in earlier, I requested they keep all of my product sourced privately but they always open to public! All my effort was stolen by other competitors! After I place the order, they told me after TWO WEEKS that the items is out of stock! There is no reason they realize the product out of stock AFTER TWO WEEKS! Because of that, I received tons of disputes from my customers and this issue make me lost a lot of money and also customers! I really dissapointed!
Hi, we are sorry for your bad experience. If you have any problems, please contact your agent or send an email to us. Email: support@cjdropshipping.com We'll try our best to help solve your problems. Have a nice day!
CAUTION; They take at least 30 days to send orders to customers thanks to them I lost my AMAZON SELLER account and finally they do not want to give you your refund because they tell you that your orders are already in transit but it is false, be very careful!!!
Good customer service and fast response times
Helpful agent and helpful tutorials provided, was able to answer queries
Thank you for your feedback! Your approval is our motivation.
The apps is very good and easy to use. You will have agent straight away available for you. The most is important is communication when you're scaling up. My agent Lina Lin has been wonderful supporting my business when I'm scaling. Big thumbs up for her.
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
they are very help full. they can find anything you need. You will get your personal agent who can source any product you need. Juniper is my agent and she is always available with everything i need
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!