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Elara,"Unbeatable service! My dedicated agent made product sourcing effortless and cut shipping times in half. Order processing is automated, helping me scale my conversion rates and business smoothly.
Super app, only one star deducted because the search function isn't optimal. Otherwise, a super fast and helpful service. Available at any time. Praise and thanks to Ruth for the support. I definitely recommend the app.
I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved.
Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues.
I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.
Carman Wu was extremely helpful and efficient. She solved my shipping issue quickly and guided me clearly through every step. Really appreciate her excellent service!
Box Chen was very helpful in helping me solve shipping issue very fast an reliable.Good job .
I have not started selling yet but so far the support Lea Zhang is giving me is great. Also, the fact that you can ask the support at any time of the day makes it very easy to work whenever you want to without having to wait for hours until you get a response.
Unfortunately shipping prices are a bit high and the processing time is quite long but I guess that's the price you have to pay to have this big variety of products available.
Kerin has been very helpful. Fast with his replies. Speaks good English. Many have not been as attentive but Kerin has been great!
I find CJ human agents like Sini Liu extremely helpful in tracking order although the platform can be intimidating and could do with a better overal design they have helped drive my business on platforms such as Shopify and eBay.
Today's service was very good. A special shoutout to Bonnie Gu, who did everything to make the conversation flow and answer my questions as best as possible. She was kind and professional. Thank you very much.
Great platform for sourcing and shipping products. Thanks you Stacey and Kibree for being so helpful
Miya Huang is one great reason to recommend this app. Miya's attention, willingness to offer best guidance and the resolve shown to research for best advice proves to be indispensable.