CJdropshipping: Much Faster

I had some problem with my listed product. The customer service responded very fast and helped me with my issue.

Thank you, Luria Xie, for your service, communicating with me, and guiding me. Thank you very much, Luria Xie

I recently had the pleasure of experiencing customer service that went above and beyond my expectations, thanks to Arlene at CJ. From the moment I reached out, Arlene demonstrated professionalism, empathy, and a genuine desire to help.

Your hard work and commitment to customer satisfaction are truly commendable.

It's the second time I come back to review this app because it's very important for other users. Today Bin Han helped me until the end with a difficult task and made my procedure easy. I want personally to thank Bin Han for his kindness and expertise.

Listen, when I say that their customer service is fast, friendly and helpful, you must imagine the following: rapid response (in under 10 seconds), acting like a friends ready to help all the time and a mentor who cares for you and your business. I love what they are doing at CJ drop shipping. I really hope the consistency will not fail!
I appreciate Yanky, the CJ drop shipping Agent that was assigned to me. A lovely person.
She deserves a raise!

CJ Dropshipping provides an excellent bespoke service that handles everything all the way from sourcing to logistics. My agent April has been friendly, helpful and responsive. I would recommend!

Ken did fast answer to any problems, Thanks

I'm leaving this review because CJ is impossible to work with for the time being as nothing is going right. I'm not even getting into the quality of products and their price feasibility because I haven't been able to give it enough time. But I will give CJ a chance to correct issues and will be open to removing this review if they perform the necessary fixes. So far they haven't been addressing their issues and indicate that they are not aware of their issues.

I have already added about 500 items a few days ago and spent hours yesterday adding to queue a lot more. There is a glitch that doesn't let you do the following

1. List in bulk
2. List with the lowest shipping option
3. List with RRP correctly. The listings will display a price that causes you to lose money on a sale.
4. List correctly with your own set formula. The result price on Shopify is a miscalculation causing you a loss or a high price that will turn away customers.

Moreso, I cannot believe that they don't have a feature to change prices automatically for listed products (other companies do). So you have a flawed and glitched price setting feature that you can't even attempt to correct once your items are listed. You would have to delete everything and start from scratch, only to find yourself in that endless loop. They also make it hard for you to find out a total you'd be paying to decide whether to adjust the price of a product their price setting feature messed up. So all in all it's NOT user-friendly by any means.

Customer service has been addressed all issues specifically after I put in the time to elaborate. It's up to them whether they want to fix this and get back to me.

I like Ruth helping me with my Shopify store she gave outstanding service and I need her more to give my customers excellent service Thanks Ruth

CJ Dropshipping's exceptional service, led by manager Chandy, is unparalleled. Her cooperation, professionalism, and expertise ensure seamless operations for multiple stores. With Chandy's guidance, we've achieved unprecedented success. Highly recommended for anyone seeking top-notch dropshipping solutions.

They are always there to help, this time I was helped by Gildan. Exceptional service!