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Exceptional Service Thanks to Shinco Zhao!
I’ve been working with CJ Dropshipping for a while now, and my experience has been nothing short of amazing, especially thanks to my dedicated agent, Shinco Zhao. His professionalism, responsiveness, and expertise truly make a difference in managing my business.
Shinco has supported me every step of the way, whether it’s sourcing high-quality products, negotiating the best prices, or quickly resolving any issues. He always ensures my orders are processed and shipped promptly, guaranteeing maximum satisfaction for my customers.
Thanks to his dedication, I’ve been able to optimize my time and increase my profit margins. I highly recommend CJ Dropshipping to all entrepreneurs, and if you have the chance to work with Shinco Zhao, consider yourself in excellent hands!
Thank you, Shinco, for your constant support and unmatched efficiency.
Agent John, is very helpful and fast. No requests that are not catered, our friend, always make sure that we are satisfied with our requests. Always thank you John!
Fast shipping and great customer service. My agent Vincy has been very helpful. She responded my requests very quickly and followed up on my issues responsibly.
My agent Walton really helped me always nice, responding fast and helps me a lot
Definitely would recommend. Box Chen was super amazing. His help was exceptional, he was very patient in working with me and my issue. Thats great customer service there.
Very bad experience. Their website description of the features is incredibly attractive. But when it comes to action, they can do almost nothing from what they offer. Terrible customer support. They communicate with customers not one by one, but with everyone at the same time, so as soon as they switch to you, you have to explain the problem again. Unbearably long. I tried for five days to get an answer to simple questions from the support service. I wrote emails, wrote in the chat, but I only received general answers. They answered my question for a week whether they could remove the tags from 100 T-shirts. The answer was: Do you already have them? And then silence again for several days.
If you are looking for one voice for customer service all over CJ Dropshipping, that would probably be the voice of Dolly Liu. She pays such great attention to the customers, yet she never fails to reach higher ends in making everything work. From organising everything on the timely deliveries, to being able to attend on product and stocks, Dolly has proven fantastic assistance time and again. Never has anyone else's responsiveness and dedication made such a difference in one's business operations. I feel reassured knowing that she is available to assist at all times. Thanks, Dolly, for your professionalism and hard work!
CJ Dropshipping has amazing customer service! They respond super fast, which makes everything so much easier. Definitely recommend them!
So far I have nothing to complain about, the support staff are very attentive, and I am very grateful to Agnes who was very kind in informing me about what I needed.
Ken and Elsa have been absolutely amazing throughout my experience with CJ Dropshipping! Their support, attention to detail, and quick responses made everything so seamless. I couldn’t have asked for better agents—they’re truly the best. Highly recommend their service